Property Claims Specialist - Resolution & Service

Arch Insurance (UK) Limited

Manchester

On-site

GBP 32,000 - 46,000

Full time

4 days ago

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Job summary

Arch Insurance (UK) Limited is seeking a claims professional to manage a portfolio of first party property claims. You will work in conjunction with underwriters, liaise with brokers, stakeholders, and insureds as required, and handle claims within defined authority.

Key responsibilities include reviewing coverage, reserving, setting file strategies, and negotiating settlements in line with policy terms. Excellent customer service and analytical skills are essential in delivering a

Qualifications

Basic understanding of the UK insurance market and the claims process.
Ability to review policy documents and correctly interpret cover.
Ability to apply a high level of self-management.
Enthusiasm and passion for strong customer service.
Strong analytical, verbal and written skills.

Responsibilities

Efficiently handle all claims which are part of the job holder's file allocation in accordance with group SLA's.
Adjust, assess and manage assigned claims within own defined authority.
Ensuring coverage is accurately reviewed and that reserving is correctly set and maintained.
Setting of file strategies and negotiating settlement in accordance with policy terms.
Deliver effective and proactive communications when negotiating, focusing on claims resolution to optimise settlement times.
Deliver a customer centric claims proposition that will enhance the Arch reputation / brand.