Property Claims Specialist — Fast-Track Settlements

McNeil & Co.; Manchester; On-site; GBP 32,000 - 46,000; Full time

Job summary

Arch Europe Insurance Services Ltd is seeking a Claims Specialist to manage a portfolio of first party property claims in the UK. You will work with Underwriters, brokers, stakeholders and insureds to resolve claims efficiently and in line with policy terms.

The role focuses on reserving, file strategies, settlements, and proactive communication to improve settlement times and customer satisfaction, while maintaining Arch's reputation.

Qualifications

• Basic understanding of the UK insurance market and claims process.
• Ability to interpret policy documents and determine cover.
• Strong self-management and customer service orientation.

Responsibilities

• Efficiently handle all claims within your allocated file.
• Adjust, assess and manage assigned claims within defined authority.
• Ensure correct reserving and review of coverage.
• Set file strategies and negotiate settlements per policy terms.
• Communicate proactively to resolve claims and optimise settlement times.
• Deliver a customer-centric claims proposition to enhance Arch's reputation.

Skills

UK insurance market knowledge

Claims handling

Customer service

Analytical skills

Education

Open to CII qualifications

Experience in insurance industry

Job description

Arch Europe Insurance Services Ltd is seeking a Claims Specialist to manage a portfolio of first party property claims in the UK. You will work with Underwriters, brokers, stakeholders and insureds to resolve claims efficiently and in line with policy terms.

The role focuses on reserving, file strategies, settlements, and proactive communication to improve settlement times and customer satisfaction, while maintaining Arch's reputation.