Property Claims Adjuster

Harrison Holgate; Greater London; On-site; GBP 54,000 - 66,000; Full time

Job summary

Harrison Holgate in London is seeking a Property Claims Adjuster to own a varied caseload and deliver high-quality outcomes. You will evaluate property claims, coordinate with loss adjusters and legal experts, and ensure compliance with regulatory guidelines.

The role requires strong communication, attention to detail, and the ability to work under tight deadlines while collaborating with internal and external partners across international exposures.

Qualifications

• Experience handling a caseload of property claims.
• Strong written and verbal communication skills.
• Strong PC skills, especially Word and Excel.
• Ability to work to short deadlines and adapt in a changing environment.
• CII or equivalent industry designation is desirable.
• Experience with international programmes (US/Europe/AsiaPac) is a plus.

Responsibilities

• Proactively manage and resolve a mixed property claims caseload.
• Complete and report coverage analysis accurately.
• Apply strong communication to negotiate outcomes and document decisions.
• Appoint and monitor loss adjusters, lawyers and other experts.
• Escalate matters beyond authority and resolve issues decisively.
• Handle multinational exposure and collaborate with group colleagues.

Skills

Communication skills

MS Word

MS Excel

Deadline-driven

Education

CII (or equivalent industry designation)

Tools

Word

Excel

Job description

Property Claims Adjuster

Underwriting, Broking, Claims

London

£60,000

Reference: HH/RF-14268

Property Claims Adjuster — London

If you thrive on solving complex problems and delivering fair, high-quality outcomes, this is a chance to build real impact in a role at the heart of claims performance. You’ll take ownership of a varied property claims caseload, develop strong technical judgement, and work closely with internal stakeholders and external experts to achieve excellent resolutions.

Overview

As a Claims Adjuster, you’ll evaluate and resolve claims, producing work to a consistently high standard while meeting company and regulatory guidelines. You’ll support coverage analysis, manage experts, and contribute to projects and presentations—building both technical and commercial capability.

Key Responsibilities

• Proactively manage and resolve a mixed property claims caseload to a consistently high standard (with some supervision).
• Complete and report coverage analysis accurately and clearly.
• Apply strong communication skills to negotiate outcomes and document decisions.
• Appoint and monitor loss adjusters, lawyers, and other experts in line with internal/external procedures.
• Escalate matters beyond authority appropriately and solve issues within authority decisively.
• Handle claims involving multinational exposure (including US, Europe, and AsiaPac) and collaborate effectively with wider group colleagues/partner companies.
• Identify and evaluate risks and trends in the business.
• Contribute to projects and presentations for internal and external audiences (with minimal supervision).

Must-Have

• Experience handling (or working on) a caseload of property claims of various types.
• Strong written and verbal communication skills.
• Strong PC skills, especially Word and Excel.
• Ability to work to short deadlines, perform critical analysis, and adapt in a changing environment.

Nice-to-Have

• CII (or equivalent industry designation), or proven related experience in first-party claims.
• Experience handling direct claims on a lead basis on Primary or Excess layers.
• Experience with international programmes (including US exposure, Europe, and AsiaPac).

About Us

As true market specialists we work in partnership with our candidates and clients, delivering unrivalled market knowledge and insight. Driven by our passion to become the partner of choice we offer tailored advice and guidance...

Find Us

Harrison Holgate
34 Lime Street
London
EC3M 7AT
020 7702 0200
[e-mail]

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