Property & Casualty Claims Advocate | Drive Outcomes

Marsh McLennan; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401K and company match program

Company-paid life and disability

Generous paid time off programs

Employee assistance program (EAP)

Volunteer paid time off (VTO)

Career mobility

Employee networking groups

Tuition reimbursement and professional

Development opportunities

Charitable contribution match programs

Stock purchase opportunities

Job summary

Marsh is seeking a Claims Advocate - Property & Casualty Claims to join our MMA team in Birmingham. You will manage low-complexity claims, collaborate with clients, and support claim reporting and reviews, leveraging Origami and EPIC as part of a data-driven approach.

Ideally you have a degree or 2+ years in insurance, strong organizational and communication skills, and are willing to obtain a P&C license. You’ll work closely with our Claims Intake Team to deliver timely outcomes.

Qualifications

• Bachelor’s Degree or 2+ years insurance experience.
• Excellent organization and time management skills.
• Strong communication and customer service abilities.
• Ability to research and analyze problems independently.
• Multi-tasking capability with strong attention to detail.
• Ability to self-check work for accuracy.
• Proficiency in Microsoft Word and Excel.
• Willingness to learn Origami and EPIC systems.
• Prior insurance (brokerage or carrier) experience preferred.
• Shared commitment to company values: Integrity, Collaboration, Passion, Innovation, Accountability.
• Property and Casualty Adjuster License or willingness to obtain within 90 days required.

Responsibilities

• Utilize Origami to track and update claims and leverage EPIC to obtain copies of policies for assigned accounts.
• Manage and handle claims of low complexity from intake through resolution.
• Assign multiple client accounts to actively monitor and manage.
• Proactively follow up on open P&C claims across property, general liability, and auto lines to ensure timely progression toward resolution.
• Negotiate with adjusters on behalf of clients to drive favorable claims outcomes.
• Apply a proactive coverage mindset to assigned casualty claims, anticipating potential issues.
• Develop loss analysis reports including but not limited to Loss Summaries.
• Prepare and organize materials for claim review meetings and stewardship meetings for assigned accounts.
• Collaborate with the Claims Intake Team to support accurate and timely claim reporting.
• Execute all other claims-related duties as assigned.

Skills

Organization and time management

Communication and customer service

Problem research and analysis

Multitasking

Self-check for accuracy

Origami and EPIC knowledge

Insurance industry experience

Education

Bachelor’s degree or 2+ years insurance experience

Tools

Microsoft Word

Microsoft Excel

Origami

EPIC

Job description

Marsh is seeking a Claims Advocate - Property & Casualty Claims to join our MMA team in Birmingham. You will manage low-complexity claims, collaborate with clients, and support claim reporting and reviews, leveraging Origami and EPIC as part of a data-driven approach.

Ideally you have a degree or 2+ years in insurance, strong organizational and communication skills, and are willing to obtain a P&C license. You’ll work closely with our Claims Intake Team to deliver timely outcomes.