Financial and Professional Lines Claims Advocate

Marsh; Birmingham; Hybrid; GBP 40,000 - 60,000; Part time

Job summary

Marsh is seeking a talented FINPRO Claims Advocacy professional to join the Birmingham team. The role supports Professional Indemnity and Management Liability claims for national and international clients, combining strategic advice with practical claims handling in a hybrid setup requiring three office days per week.

You will work alongside colleagues in London and other offices to deliver technical insight, cultivate client relationships, and contribute to thought leadership while helping

Qualifications

• Experience of resolving complex Financial and Professional lines insurance claims.
• Significant proven claims management experience.
• Excellent negotiation, communication and relationship management skills.

Responsibilities

• Work closely with national and international FINPRO clients, overseas offices and colleagues in providing strategic, technical and tactical claims advice.
• Guide clients through complex insurance claims under Professional Indemnity and Management Liability policies.
• Advocate on behalf of Financial and Professional lines Marsh clients with insurers.
• Part of the wider team and a valuable contributor to winning and retaining clients through service delivery and results.
• Demonstrate technical ability, market knowledge and the personality to build relationships with new and existing clients.
• Provide training for placing and claims colleagues.
• Capture actionable, aggregate data for use by clients in future pre-incident planning and risk management.

Skills

Experience resolving complex FI & PI/“

Proven claims management experience

Negotiation

Relationship management

Job description

Company

Marsh

Description

R_366772 -Financial and Professional Lines Claims Advocate (open to part time)

We are seeking a talented individual to join our FINPRO Claims Advocacy team at Marsh. This role will be based in Birmingham. This is a hybrid role that has a requirement of working at least three days a week in the office.

You will be part of the FINPRO Claims Advocacy Team which is based predominantly in London. The team reports into and works closely with the FINPRO placement practice, The FINPRO business area covers Financial Institutions, Professional Indemnity, Management Liability and Specie. The team provides claims advocacy services on behalf of clients where assistance is required on more complex aspects of claims, servicing many large, global professional and financial services firms including a significant number of top 100 law firms, accountants, surveyors, architects and engineers, as well as large global corporations and national businesses. You will have a particular focus on national and professional services clients claims under Professional Indemnity and Management Liability policies.

We will count on you to:

• Work closely with national and international FINPRO clients, overseas offices and other colleagues in providing strategic, technical and tactical claims advice.
• Guide clients through complex insurance claims under Professional Indemnity and Management Liability policies.
• Advocate on behalf of Financial and Processional lines Marsh clients with insurers.
• Part of the wider team and a valuable contributor to winning and retaining clients through service delivery and results.
• Demonstrate technical ability, market knowledge and the personality to build relationships with new and existing clients.
• Provide support to the team through the feedback of claims intelligence to product development colleagues.
• Support the business in winning and retaining clients.
• Contribute to thought leadership on issues affecting FINPRO clients.
• Provide training for placing and claims colleagues.
• Manage client relationships from a claims perspective.
• Capture actionable, aggregate data for use by clients in future pre-incident planning and risk management.

What you need to have:

• Experience of resolving complex Financial and Professional lines insurance claims.
• Significant proven claims management experience.
• Excellent negotiation, communication and relationship management skills.

What makes you stand out?

• Experience of presenting to clients and colleagues.
• Legal qualification and experience in private practice dealing with coverage disputes preferred, but not essential.
• Ability to identify revenue opportunities and secure engagements
• Knowledge of solicitors, accountants, healthcare professional indemnity clients.
• Experience of claims management for large corporates with significant claims volumes as well as complex individual losses.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one "anchor day" per week on which their full team will be t