Property Advisor

Adecco (Portugal); Acton; On-site; GBP 30,000 - 40,000; Full time

Job summary

Adecco Group UK & Ireland is seeking an experienced Property Advisor to support the turnaround and letting of void properties across Ealing. This field-based role requires regular travel between properties, so a car user is preferred.

You will conduct property viewings, complete tenancy sign-ups, and provide excellent customer service to prospective tenants, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently.

Qualifications

• Previous experience carrying out viewings and sign-ups of void properties within housing association/local authority/social housing.
• Strong understanding of the voids and lettings process.
• Excellent customer service and communication skills.

Responsibilities

• Arrange and conduct viewings of void properties.
• Complete tenancy sign-ups in line with council procedures.
• Promote available properties and support applicants through the lettings process.
• Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids.
• Maintain accurate property and tenancy records using housing management systems.
• Manage property keys and access arrangements.
• Support vulnerable residents and liaise with relevant agencies where required.
• Ensure properties meet lettable standards and all compliance requirements.

Skills

Voids viewings

Sign-ups

Customer service

Independent worker

IT skills

Education

Housing qualification

Tools

Housing management systems

Job description

Job Title: Property Advisor

Location: Ealing, W5 2HL - Full time office based - Includes travel around borough

Hourly rate 22.02 PAYE / 28.71 Umbrella per hour

Contract Length: 3-month contract (possibility of extension)

Working Pattern: Full Time, Monday - Friday, 35 hours

ASAP Start

We are seeking an experienced Property Advisor to support the successful turnaround and letting of void properties across Ealing. This is a field-based role requiring regular travel between properties, so a car user is preferred.

About the Role

You will play a key role in preparing void properties for re-let, working closely with Housing, Allocations and Repairs teams to ensure homes are let quickly and efficiently. You will be responsible for conducting property viewings, completing tenancy sign-ups and providing excellent customer service to prospective tenants.

Key Responsibilities

• Arrange and conduct viewings of void properties.
• Complete tenancy sign-ups in line with council procedures.
• Promote available properties and support applicants through the lettings process.
• Liaise with Allocations, Housing Officers, Surveyors and contractors to progress voids.
• Maintain accurate property and tenancy records using housing management systems.
• Manage property keys and access arrangements.
• Support vulnerable residents and liaise with relevant agencies where required.
• Ensure properties meet lettable standards and all compliance requirements.

Essential Requirements

• Previous experience carrying out viewings and sign-ups of void properties within a housing association, local authority or social housing environment.
• Strong understanding of the voids and lettings process.
• Excellent customer service and communication skills.
• Ability to work independently and manage a busy workload.
• Good IT skills, including Microsoft Office and housing management systems.
• Experience maintaining accurate records and meeting performance targets.

Desirable Requirements

• Knowledge of social housing legislation and tenancy management.
• Experience working with vulnerable residents.
• Housing qualification (CIH, HNC/HND Housing or equivalent).

Additional Information

• A car user is preferred due to the requirement to travel regularly between properties across Ealing.
• Full UK driving licence desirable.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.