Property Administrator

GORDON YATES; Tonbridge; On-site; GBP 28,000 - 35,000; Full time

Job summary

An established industry player is looking for a dedicated Property Administrator to join their collaborative team. This role involves managing tenant queries, liaising with letting agents, and ensuring compliance with property legislation. The ideal candidate will thrive in a fast-paced environment, showcasing their organizational skills and customer service expertise. With a competitive salary range and excellent benefits, including a contributory pension and generous annual leave, this position offers a fantastic opportunity for growth and development in the property administration sector. If you are passionate about property and enjoy working in a team-oriented setting, we encourage you to apply!

Benefits

Contributory Pension

Discretionary Christmas Bonus

5 Weeks Annual Leave

Collaborative Team Environment

Qualifications

• Experience in office-based administrative roles is essential.
• Knowledge of property legislation is desired but not essential.

Responsibilities

• Act as the first point of contact for tenants handling queries.
• Ensure compliance with legal and regulatory property requirements.

Skills

Customer Service Skills

Multitasking

Organizational Skills

Communication Skills

Proactive Attitude

Education

Experience in Office Administration

Knowledge of Property Management Legal Requirements

Tools

Microsoft Office

Property Management Software

Job description

Property Administrator

Location: Tonbridge, Kent
Salary: GBP28,000 - GBP35,000 per annum
Hours: Full-Time, Monday to Friday, 9am to 5pm (On-site)

We are seeking a dedicated and organised Property Administrator. The ideal candidate will have a background in property administration or building services and possess knowledge of property legislation. This role requires someone who is highly organised, computer-savvy, and excellent at multitasking while working collaboratively with colleagues.

Key Responsibilities:

1. Tenant Queries: Act as the first point of contact for all tenants, handling enquiries via email and phone promptly and escalating as necessary.
2. Letting Agent Liaison: Coordinate with estate agents and security to schedule property viewings.
3. Compliance Management: Ensure legal and regulatory requirements are met, including certificates, boiler servicing, and electrical tests.
4. Work Order Management: Log and allocate tenant issues to the correct personnel, keeping tenants informed.
5. Rent Administration: Reconcile bank statements with rent schedules to ensure timely payments.
6. Record Keeping: Assist in implementing new property management software and maintain records of property history, tenant information, maintenance logs, and certifications.

Office Administration:

1. Provide a friendly and professional welcome to tenants, visitors, contractors, and colleagues.
2. Operate the estate switchboard, directing calls efficiently and handling general enquiries.
3. Raise and track purchase orders and manage invoice processes.
4. Assist in HR & payroll administration, including health and safety compliance and training.
5. Maintain an efficient digital filing system.

Requirements:

1. Experience within an office based administrative role.
2. Experience in property administration, estate management, reactive repairs, or building services - advantageous but not essential.
3. Knowledge of property management legal requirements, including recent and upcoming reforms - desired but not essential.
4. Strong proficiency in Microsoft Office and general technology aptitude - essential.
5. Excellent customer service skills, with the ability to multitask and communicate effectively.
6. Proactive and self-motivated with strong verbal and written communication skills.

What's in it for you?
This is a fantastic opportunity for a motivated individual to join a professional and collaborative team within a well-established property setting. If you have a passion for property administration and enjoy working in a fast-paced, team-oriented environment, we would love to hear from you!

Working hours are 9am - 5pm plus great benefits including contributory pension, discretionary Christmas bonus, 5 weeks annual leave and more. The salary is GBP28,000 - GBP35,000 dependent on experience. This is a permanent position.

How to apply:
To apply for this role, please click on the 'Apply' button below.