Property Administrator

Places for People; City of Edinburgh; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A leading social enterprise, Places for People, is looking for a Property Administrator to join their team in Edinburgh. The role involves providing administrative support to a dynamic property management team, ensuring client satisfaction and compliance with standards. Ideal candidates will embody the company’s values, have prior customer service experience, and possess strong administrative skills with proficiency in Microsoft applications. The position offers the chance to grow within a vibrant community-focused organization.

Benefits

Competitive salary with yearly reviews

Training and development opportunities

Discounts and offers from various shops

Qualifications

• Previous experience in an administration/customer service role.
• Strong communication skills and stakeholder interaction.
• Experience with Microsoft packages is advantageous.

Responsibilities

• Provide administrative support to the property management team.
• Assist with tenancy move ins and terminations.
• Ensure compliance with statutory and contractual requirements.

Skills

Attention to detail

Communication skills

Stakeholder engagement

Tools

Microsoft Word

Microsoft Teams

Microsoft Outlook

Microsoft Excel

Job description

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At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers.

More About The Team

Touchstone operates in a competitive commercial environment, requiring best use of resources to maintain a return to the Group both financially and socially.

Reporting to the Lettings and Administration Manager , we are looking to recruit a Property Administrator on a permanent basis. After an initial period of training, we are able to offer remote/ hybrid working. The working hours for this role are Monday to Thursday 9am - 5pm and 9am - 4pm on Fridays.

More About Your Role

As a Property Administrator, you will provide administrative support to a property management team in such a manner that client expectation and SLAs are met, whilst complying with statutory and contractual requirements.

On a daily basis you will work as part of the wider team on tenancy move ins, tenancy terminations and Deposit registrations and other tasks.

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.

More About You

The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential.

Experience & Skills

• Experience in an administration/ customer service role
• Experience with MS packages such as Word, Teams, Outlook and Excel,
• Strong attention to detail,
• Excellent communication skills,
• Strong stakeholder engagement.
  
  

The Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more
  
  

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [e-mail].

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.

Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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