Project Worker

Single Homeless Project; Greater London; On-site; GBP 29,822 - 32,034; Full time

Benefits offered by this job

Probation raise

37.5h week

25 days leave

Pension 5%

Health plan

Training programme

Job summary

Single Homeless Project in London is hiring two Project Workers to join our experienced teams based in Hammersmith & Fulham. This full-time, permanent role offers a salary starting at £29,822.41 and rising to £32,034.46 per annum, reflecting commitment to high-quality homelessness support.

You’ll lead on assessments, risk planning and one-to-one work with residents, helping people build skills, manage mental health challenges and move toward independent lives.

Qualifications

• You’ve supported people experiencing mental health challenges and complex needs.
• You know how to build trust by seeing the person, not just the problem.
• You understand safeguarding, risk and mental health legislation.

Responsibilities

• Carry out detailed needs and risk assessments and develop achievable short-term goals.
• Provide meaningful one-to-one support to help residents strengthen relationships, access training or employment.
• Support day-to-day operations and ensure smooth running of the 24-hour service, including weekends.

Skills

Empathy

Mental health awareness

Trust building

Job description

Single Homeless Project has an opportunity for two Project Workers to join our experienced and committed teams based in Hammersmith & Fulham. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary starting at £29,822.41 and rising incrementally to £32,034.46 per annum.

Find out if this opportunity is a good fit by reading all of the information that follows below.

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

About The Project Worker Role

At Single Homeless Project (SHP), we’re driven by the belief that everyone deserves a place to call home and the chance to build a life that feels fulfilling and hopeful. In our Hammersmith and Fulham service, we provide that opportunity through one high support hostel and two medium support hostels, where 24 Londoners are rebuilding their lives while managing their mental health and other complex challenges such as substance use or past offending. This is a place where progress is measured not just in milestones but in moments of courage, connection and growth - and where your work has the power to change the direction of someone’s story.

As a Project Worker, you’ll play a leading role in helping clients understand and manage their emotional and mental health needs, while developing the confidence and skills to live independently. Through meaningful one-to-one work, you’ll carry out detailed needs and risk assessments, identify achievable short-term goals, and help clients strengthen relationships, expand social networks and access training, education or employment. Every day will bring new opportunities to inspire change - whether supporting a resident to manage a difficult day, celebrating progress towards recovery or working alongside a dedicated team to keep our 24-hour service running smoothly, including on weekends.

This is more than a job, it’s a chance to grow your career in a place that values your ideas, invests in your development and champions innovation in homelessness support. At SHP, you’ll be part of a tenacious, forward-thinking team determined to do what works, to go further, and to make London a place where everyone can thrive.

• Please note that this role involves shift work, including a combination of early shifts (8:00 AM – 3:30 PM) and late shifts (2:30 PM – 10:00 PM), with shifts scheduled every other weekend.

About You

You’ve supported people experiencing mental health challenges and complex needs, and you know how to build trust by seeing the person, not just the problem.

You understand safeguarding, risk and mental health legislation, and can use that knowledge in a way that keeps people safe while respecting their choice and independence.

You’re confident getting to the heart of someone’s needs, creating clear support plans and helping people take realistic steps towards recovery.

You understand what makes a residential service feel safe, settled and homely, from tenancy support to the small everyday details that matter.

You enjoy working alongside partners, including mental health, substance use and other specialist services, to make sure people get the right support at the right time.

Our Attractive Benefits Package Includes

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Closing Date: Sunday 26th July at midnight

Interview Date: Thursday 6th and Friday 7th August at our service in Hammersmith & Fulham

Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role.

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited