Project Support Specialist — SC Eligible

Millbank Holdings Ltd; Glasgow; On-site; GBP 39,000 - 48,000; Full time

Job summary

Millbank Holdings Ltd in Glasgow is seeking a proactive Project Support Officer to help delivery of a major infrastructure programme. You will handle diary management, meeting coordination, and document control within a busy project environment.

The role requires excellent Microsoft Office skills, the ability to juggle competing priorities, and a customer-focused approach. You will support project managers and engineers from conception through to execution.

Qualifications

• Previous experience in an administrative, project support, project coordination, or office support role.
• Excellent organisational skills with the ability to manage multiple priorities effectively.
• Strong time management skills and the ability to work independently using your own initiative.
• Experience supporting busy teams within a fast-paced environment.
• Excellent attention to detail and problem-solving capabilities.
• Strong written and verbal communication skills.
• Professional, collaborative, and customer-focused approach.
• Ability to work effectively under pressure and adapt to changing priorities.
• Good levels of discretion when handling sensitive information.
• Proficiency in Microsoft Word, Excel, PowerPoint, Adobe Acrobat, and digital document management systems.

Responsibilities

• Provide administrative and project support to project management and engineering teams.
• Coordinate meetings, appointments, workshops, and project events.
• Prepare, format, compile, and distribute reports, board packs, meeting packs, and project documentation.
• Take meeting minutes and maintain action trackers, ensuring actions are monitored and distributed appropriately.
• Manage travel arrangements and associated logistics.
• Support office administration activities, including workspace coordination and facilities-related matters.
• Coordinate visitor arrangements, including site access, passes, meeting facilities, and catering requirements.
• Provide high-quality customer service via telephone, email, and face-to-face interactions.
• Support onboarding activities for new starters, including induction coordination and equipment requests.
• Maintain databases, records, templates, mailing lists, and administrative systems.
• Organise conferences, stakeholder events, team engagements, and project functions.
• Monitor and support timesheet compliance across the team.
• Provide diary and email management support, identifying priority actions and resolving scheduling conflicts.
• Maintain team calendars and project diaries.
• Assist with document control activities, including document logging, issuing, tracking, and record management.
• Work collaboratively with other administrative professionals to promote consistency and best practice across teams.

Skills

Organisational skills

Time management

Communication skills

Discretion

Tools

Microsoft Word

Excel

PowerPoint

Adobe Acrobat

Document management systems

Job description

Millbank Holdings Ltd in Glasgow is seeking a proactive Project Support Officer to help delivery of a major infrastructure programme. You will handle diary management, meeting coordination, and document control within a busy project environment.

The role requires excellent Microsoft Office skills, the ability to juggle competing priorities, and a customer-focused approach. You will support project managers and engineers from conception through to execution.