Project Support Officer (STEP UP)

Wakefield Council; Wakefield; On-site; GBP 21,000 - 32,000; Full time

Job summary

Wakefield Council’s STEP UP team seeks a Project Support Officer to drive administration and data management for funded employment and skills programmes. You will ensure accurate records, manage contract data, and support performance reporting to meet funding requirements.

The role emphasises meticulous data handling, tight deadlines, and effective liaison with programme staff and external partners to support audits and monitoring activities.

Qualifications

• Experience in administrative, business support or data management roles.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills.
• Excellent IT skills, especially Microsoft Excel and Office.
• Experience producing reports and working with databases or management information systems.
• The ability to handle confidential information appropriately.
• Strong verbal and written communication skills.
• The ability to work independently and as part of a team.

Responsibilities

• Maintain accurate programme, participant and contract records.
• Input, validate and monitor data across programme systems.
• Produce regular management information reports and performance data.
• Support audits and compliance checks.
• Prepare documentation and evidence required for contract monitoring activities.
• Support the management of shared email inboxes and respond to enquiries in a professional and timely manner.
• Support team members with general enquiries, information requests and administrative tasks.
• Maintain accurate records of actions and decisions where required.
• Support managers with programme administration and reporting requirements.
• Ensure information is processed in accordance with data protection and information governance requirements.
• Work closely with internal colleagues and external partners to collect and maintain accurate programme information.
• Raise purchase orders and support the processing and monitoring of invoices in line with council procedures.
• Assist with maintaining accurate financial records and supporting budget monitoring activities where required.

Skills

Admin experience

Attention to detail

Organisational skills

Microsoft Excel

Data reporting

Confidential information handling

Communication

Teamwork

Tools

Microsoft Excel

MS Office

Job description

Are you passionate about making a difference to our citizens and the district that they reside in? Then, we have an exciting opportunity for you to join our Award Winning STEP UP team. About the Role: As a Project Support Officer, you will play a key role in the administration and compliance of our funded employment and skills programmes. Working under the guidance of the Claims Officer, you will provide high-quality administrative support to ensure programme records, contract data and performance information are maintained accurately and in line with funding requirements. This is primarily an administration and data focused role which requires excellent attention to detail, strong organisational skills and the ability to work accurately to strict deadlines whilst managing a varied workload working closely with programme staff and stakeholders. The successful candidate will support the day-to-day running of the programme through data management, reporting, audit preparation and contract administration duties.

• Maintain accurate programme, participant and contract records.
• Input, validate and monitor data across programme systems.
• Produce regular management information reports and performance data.
• Support audits and compliance checks.
• Prepare documentation and evidence required for contract monitoring activities.
• Support the management of shared email inboxes and respond to enquiries in a professional and timely manner.
• Support team members with general enquiries, information requests and administrative tasks.
• Maintain accurate records of actions and decisions where required.
• Support managers with programme administration and reporting requirements.
• Ensure information is processed in accordance with data protection and information governance requirements.
• Work closely with internal colleagues and external partners to collect and maintain accurate programme information.
• Raise purchase orders and support the processing and monitoring of invoices in line with council procedures.
• Assist with maintaining accurate financial records and supporting budget monitoring activities where required. We are looking for someone who enjoys working with data, systems and processes and who can maintain a high level of accuracy whilst managing competing deadlines.

You will have:

• Experience working in an administrative, business support or data management role.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills.
• Excellent IT skills, particularly Microsoft Excel and other Microsoft Office applications.
• Experience producing reports and working with databases or management information systems.
• The ability to handle confidential information appropriately.
• Strong verbal and written communication skills.
• The ability to work independently and as part of a team.

DBS (Disclosure & Barring Service)

The successful applicant will be required to complete a Disclosure Application Form and to provide criminal conviction information.

Probation

In accordance with the Council Probation Procedure, this post is subject to a 6-month Probationary Period.

Fluency Duty

To comply with Part 7 of the Immigration Act 2016 (Fluency Duty), public facing roles will be subject to the Fluency Duty.

Diversity

Having a diverse workforce that is reflective of the communities we serve helps us to achieve the best outcomes for all. We encourage applications from everyone and actively seek to ensure that everyone feels included in the workplace so that we can make the most of our differences.