Project Support Officer

Golearnleicestershire; Glenfield; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

Leicestershire County Council is seeking a Project Support Officer to provide efficient clerical and financial support across Family Help streams. The role involves budgets, events, and data collation, contributing to community initiatives and ensuring high-quality information flow.

You will work with a team to manage family hubs communications, social media, and newsletters, with hybrid working options and a pro rata part-time consideration where applicable.

Qualifications

• NVQ Level 3 or equivalent with GCSE in Maths and English or equivalent
• Coordinate updates to the family hubs website/other social media platforms working with the relevant web team contacts to ensure families have access to good quality information to support to the teams by supervising the day to day running of a number of email inboxes, undertaking routine telephone calls to families, and keeping data and recording up to date.
• Ensuring the efficient, accurate and timely provision of administrative and business support tasks necessary for the Family Help central workstreams in particular Best Start Family Hubs, Early Help Facilitation, and the Parenting Support offer
• Proficiency in contributing to and understanding various project demands which includes key points in the calendar year such as quarterly returns to the Department for Education, monthly monitoring of data, etc.
• To have day to day responsibility for ensuring accurate and timely communications across teams, the service, and contributing to the development of newsletters, service meetings etc.

Responsibilities

• Provide clerical support including budgeting and data collation for projects across Leicestershire.
• Assist staff with events and projects; support initiatives that benefit communities.
• Coordinate updates to the family hubs website and social media with the web team; supervise multiple email inboxes and maintain data.
• Contribute to newsletters, service meetings, and maintain distribution lists for communications.
• Support budgeting and oversight of various funding streams.
• Assist across county-wide events and activities as required.

Skills

Administrative skills

Data entry

Budget awareness

Communication skills

Education

NVQ Level 3 or equivalent

GCSE Maths and English

Job description

Organisation: Leicestershire County Council

Work Location: County Hall LE3 8RA/ Across localities |

Salary: £29,550 -£32,055 per annum (pro rata for part time)

Working Hours:37 hours per week

Contract Type Fixed term until 31st Match 2029

Closing Date: 8th November 2026

Interview Date(s): 18th & 19th November 2026

About the Role

We are looking to recruit an efficient and motivated Project Support Officer with strong administrative and organisational abilities. The role involves providing excellent clerical support which includes accurate budgeting, assisting staff with events and projects, contributing to initiatives that benefit communities across Leicestershire. The successful candidate will be a team player with a keen eye for detail who enjoys data collation.

About You

To apply for this post, you must respond to and evidence the following essential criteria within your personal statement. This should be no more than 1,000 words

• NVQ Level 3 or equivalent with GCSE in Maths and English or equivalent
• To co-ordinate updates to the family hubs website/other social media platforms working with the relevant web team contacts to ensure families have access to good quality information to support to the teams by supervising the day to day running of a number of email inboxes, undertaking routine telephone calls to families, and keeping data and recording up to date.
• Ensuring the efficient, accurate and timely provision of administrative and business support tasks necessary for the Family Help central workstreams in particular Best Start Family Hubs, Early Help Facilitation, and the Parenting Support offer
• Proficiency in contributing to and understanding various project demands which includes key points in the calendar year such as quarterly returns to the Department for Education, monthly monitoring of data, etc.
• To have day to day responsibility for ensuring accurate and timely communications across teams, the service, and contributing to the development of newsletters, service meetings etc. This will include maintaining distribution lists.
• Supporting the efficient oversight of the budgets associated with a range of different funding streams
• To provide support to other team members across a range of venues as required at county wide events.

In addition, we also expect you to share our commitment to our valuesandto delivering accessible and inclusive services which meet the needs of all of our residents.

Reasonable adjustments will be considered for applicants with a disability.We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion,please contact:

Rachel Sharman - Project Manager /Team and Partnership Manager (Localities)

Email: [e-mail]