Project Support Officer - 30884

Environment Agency; Penrith; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization dedicated to flood risk management. As a Project Support Officer, you will play a vital role in supporting project teams across diverse tasks, from data management to organizing meetings. This position offers a unique opportunity to gain insights into project management while contributing to essential environmental initiatives. With a focus on professional development and a commitment to a diverse workforce, this role is perfect for those looking to make a meaningful impact while advancing their careers in a supportive environment.

Benefits

Generous pension provision

Flexible working arrangements

Training and learning opportunities

Healthy work/life balance

Qualifications

• Experience in project management support with administrative tasks.
• Ability to manage data and produce reports for stakeholders.

Responsibilities

• Support project teams with administrative and financial tasks.
• Manage mailboxes, data processing, and meeting organization.

Skills

MS Office (Outlook, Teams, Excel, Word, PowerPoint)

Data Management

Report Writing

Communication Skills

Organisational Skills

Education

A Levels (or equivalent)

Job description

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Job Description

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone. We embrace equal opportunities and flexible working arrangements, ensuring everyone can contribute and succeed.

Job Description

We value a diverse workforce and welcome applications from all sections of the community wishing to join a workforce which embraces difference and welcomes everyone. We embrace equal opportunities and flexible working arrangements, ensuring everyone can contribute and succeed.

Ready to make a difference? We are looking for Project Support Officers to join our team delivering transformative flood risk management projects across; Cumbria & Lancashire and Greater Manchester, Merseyside & Cheshire.

The main role of the PSO’s is to provide support to project teams. You will be assisting Project Managers with administrative, financial, data or organisational tasks supporting the delivery of their workstreams. These are valued roles with a diverse range of work, giving you an in-depth insight into project management.

You will become involved in a range of activities such as managing mailboxes, handling and processing data, creating GIS layers, setting up new project workspaces, organising and taking meeting minutes, preparing notice of entry letters and public newsletters, ordering site signage, running reports, and accompanying Project Managers on site visits.

You’ll develop your interpersonal skills, building a network of relationships. You will learn how to apply environmental legislation, policy and guidance and will be fully immersed in a professional project management service. As you grow in confidence, we’ll support your ambitions too, helping you use the experience as a springboard for your career.

Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises. Having an incident role is an essential part of working for the Environment Agency and an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.

The team

We are the Programme and Contracts Management team (PCM), creating a better place through excellence in project and programme management. The North-West PCM hub is led by a Delivery Manager overseeing approximately 75 staff, supported by Programme Specialists, Programme Managers and Project Team Managers (PTM). Each PTM manages Project Executives, Project Managers and Project Support Officers who manage the delivery of projects within our flood & coastal erosion risk management programme using our framework supplier

Experience/skills Required

Essential:

Experience using MS Office, particularly Outlook, Teams, Excel, Word, Powerpoint.

Ability to prioritise workload, meeting deadlines, with relevant support.

Experience in accurate data management, report writing, presenting relevant information to stakeholders.

Efficient, adaptable communication skills, with a variety of audiences.

Organisational and planning skills.

Desirable

A Levels (or equivalent). Subjects that are particularly advantageous include maths/statistics, geography, English, environmental studies, business studies, economics, computer science.

This role interacts with many different contacts across the Environment Agency, so a background of working in a customer-facing environment, demonstrating good communication skills useful. You should be positive, keen to help colleagues and take pride in your work.

Experience or exposure of working in a project environment.

We are keen to explore transferrable skills if unsure whether this role is for you, please contact the hiring manager.

Capabilities to be demonstrated include:

Communicates Effectively

Achieves Results

Data and Information Management

Works in Teams

Contact and additional information

Please note, this role does NOT qualify for sponsorship, so you should contact UK Visa and Immigration (UKVI) or visit https://www.gov.uk/government/organisations/uk-visas-and-immigration, where you can seek professional advice based on your personal circumstances in regards to options for obtaining right to work in the UK." https://environmentagencyjobs.tal.net/vx/lang-en-GB/mobile-0/appcentre-3/brand-2/user-876164/candidate/so/pm/1/pl/4/opp/29988-Diffuse-Water-Pollution-Plans-Nutrient-Planner-for-Protected-Areas-29988/en-GB

Benefits include generous pension provision and leave entitlement. Our flexible working supports a healthy work/life balance. Excellent training and learning opportunities are available, including personal and professional development

The role requires regular travel to sites and meetings in other offices; overnight stays may be required.

A driving licence is required

Please state your preferred office location (Warrington, Preston or Penrith) when applying.

For further information contact: [e-mail]

Interviews are anticipated to occur w/c: 23/6/2025

Competence 1

Communicates Effectively

Description

Description:

Listens and questions to understand and engage. Conveys information and ideas clearly, accurately, and persuasively through speech and writing.

Question:

Please tell us about a situation where you have used your communication skills to explain an issue to a group of people?

PLEASE NOTE:

• CVs or other documents attached to your application will not be assessed for selection.
• Your answer will be used for interview selection - please draw out your skills and experience in your response.
• You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer.
• When providing evidence for competencies within your application, please give examples of how you clearly demonstrate these either within the context of this role or as transferable skills.
  
  
  

If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.

Competence 2

Achieves Results

Description

Description:

Sets and delivers high work standards, demonstrates the drive to meet targets. Prioritises and organises tasks and resources to ensure timely achievement of results

Question:

Describe a time when you had to take responsibility for delivery of a key piece of work. What was the work you were involved in? How did you ensure it was completed to a satisfactory standard? What challenges did you face?

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.

Competence 3

Data and Information Management

Description

Description:

Collects, analyses, interprets, records, manages, develops, and shares data, material, or information appropriately for a variety of purposes.

Question:

Give an example of when you have had to analyse and interpret data and present your findings to others.

PLEASE NOTE: Your answer will be used for interview selection - please draw out your skills and experience in your response. You may consider using the STAR technique (Situation, Task, Action, Result) when formulating your answer to the question.

If a large number of applications are received, an initial sift using this lead capability may be conducted. Successful candidates will then proceed to a full sift or directly to assessment/interview.

Role specific license requirements

Full UK driving licence

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

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