Project Support Officer

Suffolk County Council; Woodbridge; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Hybrid working

Job summary

East Suffolk Council is recruiting for a Project Support Officer (Health and Wellbeing) to join the Active Suffolk team. Based at East Suffolk House, Melton, Woodbridge, the role focuses on administrative support for the Active Wellbeing Service, liaising with clients, managing data, compiling resources and producing communications.

The post is 25 hours per week on a fixed-term contract until 30 June 2027, with hybrid working and some travel to health centres and events across Suffolk.

Qualifications

• Excellent communication, listening and organisational skills.
• Ability to work on own initiative and as part of a team.
• Liaising with clients, managing data, compiling resources and producing communications.

Responsibilities

• Provide administrative support to the Active Wellbeing Service by liaising with clients and partner organisations via email and phone.
• Manage data, compile resources and produce communications for the service.
• Represent the team at events to support programme delivery.

Job description

• East Suffolk Council


• Location: East Suffolk House, Melton, Woodbridge, Suffolk IP12 1RT


• Salary: £26,427 - £26,847 per annum pro rata


• Hours: 25 hours per week


• Contract: Fixed Term Contract until 30 June 2027

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We currently have an exciting opportunity to join the Active Suffolk team as a Project Support Officer (Health and Wellbeing).

Active Suffolk is an independent, not for profit organisation, hosted by East Suffolk Council and is an energising place to work and a great place to make a real difference to people's lives.

Active Suffolk is committed to increasing the number of people taking part in physical activity and sport to improve health and wellbeing. We have developed our role and reputation as a key player in shaping the current and future provision of physical activity and sport across the county and work with a wide range of partners including local authorities, the health sector, charitable/voluntary organisations and third sector organisations to support people in Suffolk to lead healthy, active lives.

Your role

You will work as part of the health and wellbeing team, who are working collaboratively with a wide range of partner organisations across Suffolk to increase opportunities for adults to be physically active.

This role will focus on providing administrative support to our Active Wellbeing Service by liaising with clients, managing data, compiling resources and producing communications. You will also represent the team at events to support the delivery of programme.

You will have direct communication with clients and partner organisations via email and frequent phone calls; therefore, you must have excellent communication, listening and organisation skills. As well as the ability to work on your own initiative and as part of a team.

The Active Wellbeing Service is delivered in the South Rural Primary Care Network which covers from the Shotley peninsula up to Needham Market and some travel will be required to health centres and events in those areas when required.

Any offer is subject to relevant safer recruitments checks and a satisfactory DBS check.

Active Suffolk's core principles and values:

• We have integrity:We commit to make decisions aligned to our organisational aims, values and principles. We will make the right decision, not the easy decision.


• We are inclusive: We recognise that listening to, capturing and engaging with differing views and experiences, allows us to continue to grow and learn. We will continually champion for Equality, Diversity and Inclusion.


• We are collaborative:We will put partnership working at the heart of everything we do and believe collaboration is key to providing positive physical activity outcomes.


• We are adaptable: We recognise that the barriers to physical activity are complex and changeable, and we must be adaptable to meet these challenges.


• We are informed: Data and insight will drive our decision making to ensure we maximise impact in areas of most need.

Our commitment to equality, diversity and inclusion:

We have a strong focus on equality, diversity and inclusion, whilst fully recognising that as an organisation and individuals we are committed to continue learning and evolving.

We take pride in our approach to diversity and inclusion and recognise that we can grow and learn better together with a diverse team of employees. We welcome and actively encourage applications from all sections of the community and all job applicants will receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.

We know that diversity of perspectives, backgrounds, interests, and skills are essential to connecting with the communities of Suffolk and so when recruiting for our team, we welcome the unique contributions that you can bring in terms of your lived experiences.

We are positive about employing disabled people and as part of our commitment to the Disability Confident scheme, we guarantee to offer an interview to disabled applicants who meet the essential criteria of the role.

Why work for us?

East Suffolk Council is a great place to work, offering a wide range of benefits to our employees.

To find out more about why we are so proud of East Suffolk Council, take a look at our video and find out why our employees think it is such a great place to work

Here are some of the main benefits:

• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)


• Local government pension scheme


• Flexible working arrangements/hours of work.


• Learning and development tailored to your role


• A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.


• Free car parking (for when you are working in the office)


• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Please view our benefits brochure for further information.

How you'll work

We know the world has changed and we offer our employees the chance to work in our office space, whilst enjoying the convenience of working from home.

Active Suffolk has adopted a hybrid approach to give staff more flexibility on working arrangements. We work countywide and so some travel will be involved in this post and a flexible approach to working hours is required.

If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

Your office base

Our main office is based at Riduna Park, Melton and is located directly opposite Melton train station with direct train links to Lowestoft and Ipswich. There are bike shelters and showers available on site.

Joint working arrangements with key partners in the Ipswich locality will be confirmed once the post holder has been appointed.

For more information

For an informal discussion regarding this post, please contact Laura Spooner by calling 07901 857732 or by emailing [e-mail].

Closing date: 11.30pm, 20 September 2026

Interview date: 7 October 2026