Environmental Services Support Officer

Suffolk County Council; Lowestoft; Hybrid; GBP 27,000 - 32,000; Full time

Benefits offered by this job

Training and development

Leave entitlement

Local government pension scheme

Free car parking

Discounts on devices and more

Job summary

East Suffolk Council is seeking an Environmental Services Support Officer to join our team in Melton. You will handle administrative duties, process work via email, phone, and in person, and support colleagues across services.

You will create and maintain computer records using Uniform and other IT systems, perform quality control and data corrections, and help arrange meetings, agendas and minutes. We offer extensive training, generous leave, a local government pension, free car parking when in

Qualifications

• Excellent customer service and communication skills.
• Experience with administrative duties and data entry.
• Ability to work with IT systems and create/maintain records.

Responsibilities

• Receiving and processing incoming work arriving by email, telephone, and face to face interactions with internal and external customers.
• Creating and maintaining computer records using Uniform and other IT systems.
• Quality control and data correction as required.
• Assisting in arranging meetings, preparing agendas and taking minutes.

Skills

Customer service

Communication skills

Administrative support

Uniform

Tools

Uniform

Job description

• Melton, IP12 1RT
• £27,274 to £32,046
• Full time [37 hours]

East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.

We are currently looking for an enthusiastic individual with excellent customer service and communication skills to join our Council as an Environmental Services Support Officer (ESO).

You will be one of our ESOs that carry out a range of administrative support duties based within the Team.

Your duties will include receiving and processing incoming work arriving by email, telephone, and face to face interactions, with both internal and external customers. You will also be responsible for creating and maintaining computer records using Uniform and other IT systems. Duties will also include quality control and data correction as required and you will assist in arranging meetings, preparing agendas and taking minutes.

Why work for us?

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work.

Here are some of the main benefits:

• Great opportunities for training and development
• Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
• Local government pension scheme
• Free car parking (when you are working in the office)
• Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.

Please see our benefits brochure for further information.

The majority of our teams are working in an agile way, with a mixture of home and office working, depending on service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert.

For an informal discussion about this post, please contact Alison MacMillian, [e-mail] or Linda Goodyear [e-mail]

Closing date: 17:30pm 28 September 2026

Interview date: 13 October 2026