Project Support Officer

Hull and East Yorkshire Hospitals NHS Trust; West Carr; On-site; GBP 21,000 - 32,000; Full time

Job summary

Hull and East Yorkshire Hospitals NHS Trust is seeking a proactive Project Administrator to provide project, operational, technical and administrative support to the Project Office, ensuring delivery to timescales in project plans. You will develop and file documentation and maintain professional relationships with system suppliers, project teams and end users.

The role may involve training key project team members, minute taking, diary management, coordinating meetings, and assisting with risk

Responsibilities

• Provide project, operational, technical and administrative support to the Project Office to ensure successful delivery of projects to identified timescales
• Develop and maintain project documentation to the department's standards
• Maintain professional relationships with system suppliers, project teams and end users; act as a point of contact for project enquiries
• Assist with training for key project team members to ensure effective management of project plans, documentation and risk/issue logs
• Take minutes and coordinate meetings, including agenda preparation and distribution
• Provide efficient customer service and handle enquiries in person, by letter, email or telephone
• Undertake diary management, arrange meetings, travel, venues and hospitality
• Oversee contractor inductions and project implementation of control systems
• Assist with day-to-day project management tasks and small projects; assist in developing project reports
• Work with Senior Project Managers to deliver projects on time and within budget

Job description

Provides project, operational, technical and administrative support to the Project Office to ensure successful delivery of projects to the timescales identified within the project plans. Develops, maintains and files project documentation in accordance to the department's standards. Maintains a professional working relationship with system suppliers, project and implementation team members and end users, and is a point of contact for project enquiries from end users and project key stakeholders. May provide training to key project team members required to ensure effective management of Project plans, project documentation and reports and risk and issue logs.

• To have responsibility for specific key work projects/tasks, and will be required to act on their own initiative to see these through to a timely conclusion., To co-ordinate and/or support the effective taking of minutes and transcription for the Project meetings; and to prepare and distribute agenda and supporting documentation for such meetings
• To be competent in developing and maintaining good working relationships across the Trust.
• To be able to work under pressure, use own initiative and work from minimal instruction to assist the Directorate's Board Members/Senior Management Team with their work loads.
• To provide an efficient customer service, welcoming visitors and dealing with enquiries in person, letter, email or telephone.
• To be competent in producing printed documents
• undertake effective electronic diary management including arranging meetings/conferences and time outs, booking venues, arranging hospitality and organising travel arrangements, eg, booking trains/hotels
• To be conversant in inducting contractors and leading of implementation of controlsystem
• To oversee the retention and/or destruction of records, albeit paper based and/or electronic.
• Low level project management duties such as liaising with contractors, carrying out inductions for contractors
• Assist Project Managers in developing and delivering projects on time and to budget
• Assist with day to day project management duties and small scale projects consummate with level of knowledge.
• Assist and develop project reports in line with Snr Project Managers instructions.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.