Project Support Officer

North Tees and Hartlepool NHS Foundation Trust; Stockton-on-Tees; On-site; GBP 25,000 - 29,000; Full time

Job summary

Une opportunité passionnante s'offre en tant que WTE Band 4 Project Support Officer au sein de North Tees and Hartlepool NHS Foundation Trust. Le candidat retenu soutiendra la livraison de projets numériques, travaillera sur TrakCare, et sera responsable de la formation du personnel aux nouvelles technologies, avec la possibilité de travailler sur différents sites à travers les deux trusts.

Benefits

Initiatives de santé et bien-être

Opportunités de développement professionnel

Reconnaissance des employés

Qualifications

• Expérience en développement de documents de projet selon les méthodologies PRINCE2.
• Capacité à former le personnel sur les nouvelles technologies.
• Confiance dans la communication avec les parties prenantes.

Responsibilities

• Soutenir la livraison de projets numériques en utilisant TrakCare.
• Créer des documents de projet et gérer des éléments de projet.
• Former le personnel sur de nouvelles technologies.

Skills

Attention to detail

Stakeholder communication

Self-management

Project documentation

Training development

Tools

Smartsheet

Job description

An exciting opportunity has arisen for a WTE Band 4 Project Support Officer to support the Head of Digital Programmes and team with the successful delivery of digital projects.

The post holder will work with the team in the development of future modules of TrakCare, the Trust’s EPR solution, and associated projects.

The post holder will be required to use appropriate technologies and equipment to provide an efficient, effective, comprehensive, and timely administrative service to the programme team and other senior staff. This includes updating and creating project documentation in line with PRINCE2 methodologies using Smartsheet. An excellent attention to detail is essential to ensure all products meet the high standards set by the team.

The post holder must be confident in communicating with stakeholders, management, and staff using various methods. They will work closely with all stakeholders to ensure the efficient and effective use of the new system and that any new or improved processes are followed.

A key element of the role involves training staff on new technologies. The applicant must be able to quickly understand current working practices and convert them into process maps. Experience in developing training materials and delivering training is desirable.

The post holder must be able to prioritise and self-manage their workload and project elements.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust now form University Hospitals Tees. Therefore, you may be required to work at any site across both Trusts.

Our main priority at North Tees & Hartlepool NHS Foundation Trust is to provide safe, high-quality care to our patients daily. We aim to be the best place to work, with the right staff, in the right roles, at the right time, to deliver exceptional patient care and experience.

We support staff through an inclusive workplace with health and well-being initiatives, staff benefits, and opportunities for personal and professional development. Staff recognition is important, with awards such as Star and Team of the Month, colleague recognition, Managers Awards, Shining Stars, and Service Awards.

We promote the Making Every Contact Count approach to health and wellbeing.

We recruit based on values, and our motto is “Together we are North Tees & Hartlepool”.

For further details or informal visits, contact:

• Name: Tammie Donaldson
• Job title: Project Manager
• Email: [e-mail]
• Telephone: [phone]