Project Support Officer

Undisclosed; Milton Keynes; On-site; GBP 30,000 - 38,000; Full time

Job summary

Undisclosed is seeking a Project Support Officer in Milton Keynes for a 6-month initial contract (with likelihood of extension). The role requires on-site presence (min 2 days per week) and a strong proficiency in JIRA to record, monitor and report progress.

You will support Programme Managers, ensure governance, participate in status reviews, stage gates, financial reviews and portfolio reporting. You will liaise with PMO, finance, and stakeholders to keep projects on track.

Qualifications

• Proficient in JIRA to support governance and reporting.
• Experience coordinating PMO activities and governance processes.
• Strong stakeholder communication and cross-functional collaboration.

Responsibilities

• Review Status Reports for consistency and accuracy.
• Support Stage Gate reviews and ensure document linkage to tools.
• Assist with financials, forecasts and budget variance analysis.
• Create programme reports and BoM packs with key risks and actions.
• Coordinate meetings and minutes with stakeholders.
• Maintain RAID log and Dependency Tracker at programme level.
• Collaborate with PMO and finance teams on spend queries.

Skills

Governance

Stakeholder management

PMO support

Reporting

RAID tracking

Tools

JIRA

Job description

Duration: 6 month initial contract (Likelihood of extension)

Location: Milton Keynes. Min 2 days p/w onsite. May be an expectation to come in more often for meetings etc.

The primary purpose of a Project Support Officer is to provide support to the Programme Manager and ensure a consistent governance approach to project delivery. It is crucial that the role holder is proficient in JIRA due to our ways of working that is focused on that specific tool to record, monitor and report on progress of the programme.

Status Report RAG Reviews

• Reviewing Status Reports to ensure consistency
• Challenge current RAG
• Review financials to check with BoM reporting
• Update MI for BoM pack including key challenges and ensure path to green is clear
• Collation of the Programme Board Packs
• Completing accurate meeting minutes
• Setting up all meetings with key stakeholders

Stage Gate Reviews

• Supporting Project Managers with the state gate prep, including ensuring all documents are reviewed and linked to the Stage Enabler Tool
• Review core documents and all tailored documents at each stage
• Facilitate the Stage gate meeting
• Ensure consistent governance within the programmes

Finance and Resource Review

• Support Project Managers with their financial reviews following monthly actual updates
• Ensure forecasts reflect any latest project actuals
• Review total spend against approved budget and challenge any variances
• Review Labour and Non Labour actuals and forecasts
• Support with Resource forecasts and ensure latest actuals are reflected

PR Creation

• Provide support to the PMO administrator with raising PR’s

Non Labour Invoices

• Support PMO in ensuring the relevant sign off for all Non Labour invoices at a project level

Project Support

• Support project managers on flagship projects where possible

RAID and Dependency Tracking

• Provide support in maintaining a programme level RAID log and Dependency Tracker at a programme level
• Support the programme managers with Programme reporting
• PSOs interact with all of the PMO, as we provide support to projects
• We will liaise with finance and resourcing on project spend and contractors and with the administrator for invoice queries. We also collate Portfolio level reporting for the PMO Lead as well as interacting regularly with the other PSOs

Who you interact with

• We work with Programme Managers and Project Managers to collate management information at a programme level, review and discuss project issues and carry out stage gates to ensure consistent governance. We also work with the Business Analysis and wider programme team to understand future demand within the programme.
• Within the wider business, we work with senior management including BoM members and Project Sponsors and business SME’s within each area of our programmes.

All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!