Project Support Officer

Southwark Council; London; On-site; GBP 31,000 - 37,000; Full time

Job summary

Join a leading local authority in London as a Project Support Officer. Contribute to enhancing public services and community engagement while enjoying flexible working options and career development opportunities. Be part of a motivated team making a difference in residents' lives.

Benefits

Flexible Working

Home Working

Local Government Pension Scheme

Qualifications

• Experience interacting with the public in an advisory setting.
• Strong IT and administration skills are key to success.

Responsibilities

• Support the Highways team in maintaining roads and footways.
• Drive innovation and improve customer care delivery.

Skills

Problem Solving

Customer Care

Teamwork

IT Skills

Data Handling

Job description

The Southwark Highways team is evolving, with exciting opportunities, new ways of working and a record of delivery. We're looking for enthusiastic Project Support Officers to join the team and help us create a better link with the public and across the council. The Highways team maintains the roads and footways of the borough, designs schemes to improve them and also works with the community to enhance the areas people live. The Project Support team work alongside all three and help deliver better outcomes for residents.

About You:
We’re looking for candidates with a positive approach to solving problems, who work well in a team and are comfortable driving innovation in what we do and how we do it. You'll understand customer care delivery and have experience interacting with the public in an advisory or problem-solving setting. Strong IT and administration skills are key to success for this role and you'll be happy handling data. Based in our London Bridge head office, we offer a full range of flexible working options with great career development opportunities. We look forward to you joining us and helping to create a fairer future for all of our Southwark residents.

About Southwark

We are the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues and social enterprises and we have a young, diverse and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities. Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities. Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

We will only consider applications from internal candidates, that are current employees or agency workers on an active assignment. We encourage any internal staff to to gain agreement from their substantive line manager if considering this is as a secondment opportunity.

Benefits and more information:

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference ato the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

Recruitment timetable

Interview date: 16/06/2025

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together programme . We particularly welcome applications from members of the Black, Asian and ethnic minority communities to increase representation at senior management level in the Council.

Salary Range (Full time equivalent) £31,884 - £36,888