Project Support Officer

Devon Partnership NHS Trust; Exeter; On-site; GBP 29,000 - 37,000; Full time

Job summary

The Devon Partnership NHS Trust is seeking a Band 5 Project Support Officer to join the Children and Family Health Devon team. This role involves providing project support for various service development projects and quality improvement activities. Candidates should have experience in project coordination and a degree-level education. The position requires proficiency in Microsoft Office and strong organizational skills.

Qualifications

• Experience as a senior administrator or project coordinator.
• Proficient in producing complex electronic documentation.
• Ability to analyze and interpret data.

Responsibilities

• Support planning and monitoring of project delivery.
• Manage document systems and provide project support.
• Coordinate meetings and produce accurate minutes.

Skills

Project coordination

Data analysis

Document management

Meeting facilitation

Microsoft Office proficiency

Education

Degree Level or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Microsoft Visio

Job description

Location: Exeter, EX2 7FW
Salary: £29970.00 to £36483.00
Date posted: 22nd May 2025
Closing date: 6th June 2025

We are excited to be advertising for a Band 5 ProjectSupport Officer with a range of skills and experience to join us in Childrenand Family Health Devon on a fixed term/secondment basis for 6 months. Thisrole aligns to our service delivery strategy and will involve providing projectsupport to the variety of service development projects and QI activities.

Main duties of the job

To work as part of a team to support the planning, monitoringand tracking of project delivery within CFHD portfolio ofresponsibility and update all relevant documentation

Provide wide ranging project support to the team, for example,project, meeting action notes, update project plans, proactively circulate andchase actions and information, send out communications

Manage document systems on behalf of the teams and whereappropriate, set up new systems of managing documents and project processes

Where appropriate and required, be involved in managing smallprojects or work steams within programmes or projects as directed by theProject Manager

Co-ordinate and provide routine and ad hoc reports, eitherwritten or data analysis extracted from information systems as and whenrequired

Lead the planning and delivery of complex efficient meetingschedules, ensuring that key meetings have appropriate reports provided bykey project leads and or members of the Directorate. Collate and circulate all project information in advance of each key meeting as and when appropriate

Co-ordinate and manage meetings as and when required. Thisincludes taking minutes and action notes, distributing minutes and papers,arranging schedules of meetings and booking venues, organising presentationsand occasionally, ordering catering and refreshments

Requirement to travel across Devon to other sites, some workmay be required outside of standard of working hours e.g. events support

About us

At Children and Family Health Devon, we are dedicated toimproving the physical and mental health of children and young people acrossDevon and Torbay. We aim to create an environment where children and youngpeople can thrive and are committed to reducing health inequalities andproviding specialised support, empowering them to lead healthy, fulfillinglives.

We would like thepeople who work for Children and Family Health Devon to be understanding,patient and respectful. They should be trustworthy and make us feel safe andcomfortable. It is important that they use their skills and experience tolisten carefully in a non-patronising and non-judgemental way. When staff arepositive and friendly, they help to create an environment that is informal andwithout pressure.

Who we are

We are an alliance of NHS organisations led by Torbay andSouth Devon NHS Foundation Trust in partnership with Devon Partnership Trust.We are a group of professionals including psychologists, psychiatrists,occupational therapists, speech and language therapists, physiotherapists,nurses and many other professions.

With access to moors, sea and cities, there are plenty ofopportunities to enjoy Devon. Whether you enjoy spending time in the culturalhub of Exeter, exploring the Jurassic coastline or discovering the worldsurfing reserve in North Devon there really is something for everyone.

Job responsibilities

Full Vacancy details can be found on the attached JobDescription/Person Specification. Please refer to your suitability to the postin your supporting information from the role requirements or personspecification.

Interviews will be held on Monday 23rd June 2025 via MS Teams

Person Specification

Experience

• Working as a senior administrator, project co-ordinator or support officer
• Producing complex electronic documentation using Microsoft Word and Excel
• Analysing and interpreting data and information

Qualifications

• Educated to Degree Level or equivalent

Knowledge, Skills & Abilities

• Co-ordinating and managing widely attended events and workshops
• A high level of knowledge and proficiency in using Microsoft Office Word, Excel, Powerpoint, Outlook, Visio
• Knowledge and understanding of basic change management and service improvement. Project management tools and techniques
• Able to manage competing priorities that emerge when supporting multiple individuals
• Ability to work under pressure and cope with deadlines
• Presenting information concisely and clearly in a wide range of formats including tabular and graphical data
• Ability to produce clear, accurate and concise minutes and action notes of meetings
• Ability to present to small groups of people
• Able to work across different teams and directorates at any one time, maintaining appropriate levels of confidentiality and dealing with people with tact and diplomacy in challenging situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.