Project Support Officer

NHS National Services Scotland; City of Edinburgh, Glasgow, Dundee; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Wellbeing support

Learning resource centres

Job summary

Public Services Delivery Scotland (PSD Scotland) is seeking experienced Project Support Officers to back a portfolio of initiatives across Scotland. The role is within Programme Management Services (PgMS) and focuses on delivering change through robust project office support, coordinating planning and maintaining governance with stakeholders.

We offer hybrid working options across Edinburgh, Glasgow, and Dundee, with a 36-hour week.

Qualifications

• Experience in a project office or project support environment.
• Knowledge of recognised project management methods and techniques.
• Effective communicator with diverse stakeholders.

Responsibilities

• Support delivery of initiatives across Scotland.
• Assist planning, monitoring and control of project delivery.
• Engage with stakeholders to manage priorities and risks.
• Contribute to a busy, changing environment while maintaining high standards.

Skills

Project coordination

Stakeholder engagement

Organisational skills

Job description

Project Support Officer

We have Fixed Term / Secondment and Permanent opportunities available. As per the Fixed Term Contacts Policy - Where individuals with continuous service within the NHS apply for fixed-term contract roles, PSD Scotland reserves the right to refuse any such appointment.

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

About the Organisation

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Post

PSD Scotland, Programme Management Services (PgMS) is looking for a number of experienced Project Support Officers to support delivery of a range of initiatives across Scotland. Our portfolio of initiatives is unique, challenging and exciting.

PgMS are transformation specialists, a total solution provider and strategic partner for NHS Scotland’s health and social care. We develop partnerships with our customers, providing insight into the health and social care landscape in Scotland to meet their needs.

PgMS is one of the largest and fastest growing centres of excellence in portfolio, programme and project management. Our teams are supporting a diverse range of exciting initiatives in Scotland, reshaping and transforming services across the NHS and the wider public sector.

Our diverse portfolios of programmes and projects deliver strategic change, establish new services, and develop new ways of working. The demand for our specialist services has never been higher so we would like to grow our team of experts.

The Candidate

We are looking for professional, self-motivated and highly organised candidates with recent experience in a project office or project support environment. You will have a proven track record in project coordination or business support, together with practical experience of using recognised project management methods and techniques to support the planning, monitoring and control of delivery.

You will be an effective communicator, confident in engaging with a wide range of stakeholders and able to prioritise and manage competing demands. Adaptable and resilient, you will thrive in a busy and changing environment while maintaining attention to detail and consistently high standards.

You will bring an understanding of project management principles and practices, a proactive approach to workload management and problem-solving, and a commitment to supporting successful change. If you are ready to make a difference and join a team delivering meaningful transformation across Scotland, we would be delighted to hear from you.

Location and Working Pattern

Can be based in Edinburgh, Glasgow or Dundee. Currently hybrid working.

Monday to Friday, 36 hours per week.

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

PSD Scotland is a remote-friendly employer with colleagues based throughout Scotland. We support hybrid and office-based working arrangements where possible and welcome discussions about alternative working patterns during the application process.

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

Benefits

• Ourbenefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.
• HR Benefits Brochure.

Inclusion

Public Services Delivery Scotland is a national organisation and, as an anchor institution, is committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

We welcome applications from all under-represented groups, including racially minoritised people and disabled people.

You do not need to be working in a similar role now.

Whether you are returning from a career break, such as maternity, paternity or caring responsibilities, or bringing transferable skills from another sector, your experience can bring a valuable perspective to our work.

We are committed to supporting staff health, wellbeing and development, and offer a range of learning and development opportunities to promote diversity, inclusion and positive mental health.

Staff can also join a range of equality networks.

As an equal opportunities employer and accredited Disability Confident Leader, we offer an interview to disabled applicants who meet the minimum criteria.

Where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance.

If you would like to discuss the role, reasonable adjustments or alternative working patterns before applying, please contact [e-mail].

Further information

For an informal discussion on the post, please contact Claire Muldoon, PgMS Resource Manager at [e-mail].

Closing date for completed applications

Sunday 1st November 2026.

Pleasenote that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance.