Project Support Officer

EarthStream Global; Cardiff; On-site; GBP 26,000 - 38,000; Full time

Job summary

EarthStream Global is seeking a Project Support Officer to assist the Projects team across HV Cabling, Overhead Line, and Substation schemes. The role emphasizes governance, data integrity, and timely collection of information to enable project managers to deliver effectively.

You will maintain project documentation, manage data logs, and support assurance processes, working with stakeholders at all levels in a busy project environment.

Qualifications

• Strong administrative and organisational skills with excellent attention to detail.
• Experience in project support, PMO, or a similar administrative/project environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with project management software/tools.
• Strong numeracy and ability to handle financial data accurately.
• Good communication and interpersonal skills, able to work with stakeholders at all levels.
• Proactive approach with the ability to prioritise workloads and meet deadlines.

Responsibilities

• Administrative Support: Maintain and update project documentation, registers, and logs in line with clients standards.
• RAID Log Management: Own and maintain project RAID logs, ensuring they are up to date and reviewed regularly with project managers.
• Project Management Data: Input, track, and update project performance data in project management systems and support dashboards and governance reviews.
• Project Assurance & Governance: Support assurance reviews with accurate data, documentation, and compliance evidence, monitor adherence to delivery frameworks.

Skills

Administrative skills

Organisational skills

Stakeholder communication

Numeracy

Attention to detail

Tools

Microsoft Office

Project management software

Job description

The Project Support Officer will provide essential administrative support to the Projects team across a portfolio of HV Cabling, Overhead Line and Substation schemes.

The role will focus on maintaining accurate project documentation, managing key data logs, supporting project assurance processes, and ensuring timely collection and input of project and information.

This position plays a critical role in enabling project managers to deliver effectively by ensuring governance, compliance, and data integrity across the portfolio.

Key Responsibilities

• Administrative Support
  • Maintain and update project documentation, registers, and logs in line with clients standards.
  • Provide general administrative support to the project team, ensuring smooth day-to-day operations.
• RAID Log Management
  • Own and maintain project RAID (Risks, Assumptions, Actions, Issues, Decisions, Dependencies) logs.
  • Ensure entries are up to date, accurate, and reviewed regular with project managers.
• Project Management Data
  • Input, track, and update project performance data in project management systems.
  • Support reporting processes by preparing accurate, timely data for dashboards, status reports, and governance reviews.
• Project Assurance & Governance
  • Support project assurance reviews by providing accurate data, documentation, and compliance evidence.
  • Monitor adherence to project delivery frameworks and escalated gaps where appropriate.
  • Assist with preparing materials for audits, stage gate reviews, and assurance checks.

Skills & Experience Required

• Strong administrative and organisational skills with excellent attention to detail.
• Experience in project support, PMO, or a similar administrative/project environment.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with project management software/tools.
• Strong numeracy and ability to handle financial data accurately.
• Good communication and interpersonal skills, able to work with stakeholders at all levels.
• Proactive approach with the ability to prioritise workloads and meet deadlines