Project Support Coordinator

CyberCX; Greater London; Hybrid; GBP 30,000 - 40,000; Part time

Job summary

A leading cybersecurity company is seeking a Senior Talent Business Partner to coordinate project resources and ensure client needs are met. This part-time, hybrid role in London involves stakeholder engagement, project planning, and resource management. Ideal candidates will have experience in resource coordination and strong communication skills.

Qualifications

• Experience in scheduling, project, or resource coordination roles.
• Proficient in resource forecasting and reporting tools.

Responsibilities

• Primary contact for resource planning and scheduling.
• Assist in project planning and stakeholder engagement.
• Conduct follow-ups with resources to ensure project completion.

Skills

Stakeholder Engagement

Communication

Resource Coordination

Resilience

Tools

Microsoft Excel

Job description

Direct message the job poster from CyberCX

Senior Talent Business Partner | Navy Veteran | Volunteer Fire Fighter

At CyberCX, everyone works together to create cybersecurity solutions for the world around us. The work we do has a real impact, and you could be part of the team trusted to educate, protect, and defend organizations globally.

The work we do matters

We protect and defend our customers and communities by offering the most comprehensive range of cybersecurity professional services in the region. With over 1,400 team members across Australia, New Zealand, the UK, and the US, we are a leading force in cybersecurity, providing services from strategy, GRC, managed security services, cloud security, digital forensics, to cybersecurity education.

If you’re ready to work with teammates who understand you, a leader who supports you, and customers who need you, then you’re ready for CyberCX.

This role is a part-time, hybrid position based out of our London office.

About the role

The Project Support Coordinator is responsible for the successful allocation of CyberCX team member resources and aiding project coordination.

You will ensure project and client needs are met while maintaining overall project profitability. You will develop and sustain relationships with team members and key stakeholders, working collaboratively to ensure employee resources meet client and project deliverables.

This role is the first point of contact for receiving, qualifying, and processing all project and technical resource requests.

Duties

• Be the primary contact for day-to-day resource planning, allocation, and scheduling of resources to meet service levels and client commitments, following resource management processes.
• Assist in reviewing Scope of Works and developing project and resource plans for engagements involving relevant stakeholders, ensuring technical skills match requirements, and resources are allocated to meet schedules, scope, and budgets.
• Conduct weekly follow-ups with professional services resources, Practice Leads, and Delivery Managers to ensure planned work is completed or rescheduled, and to identify upcoming work and whitespace.
• Set up projects and engagements from customer/practice handover and initiate kick-offs with assigned practice resources.
• Attend project meetings with clients to review performance, discuss risks and issues, and take appropriate action.
• Collaborate with your project team to identify additional opportunities within the client and communicate these to relevant CyberCX personnel.

Skills & experience

• Previous experience in scheduling, project, or resource coordination roles or similar environments.
• Proficiency in developing and maintaining resource forecasting, tracking, and reporting tools using Microsoft Excel or similar platforms.
• Strong stakeholder engagement and communication skills, with the ability to build credibility internally and externally at all levels.
• Resilience and agility in responding to setbacks.

Seniority level

• Associate

Employment type

• Part-time

Job function

• Consulting and Project Management

Industries

• Computer and Network Security

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