Project Officer (Click Project)

East Lancashire Learning Group; Pendleton; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension

Annual leave

Sick pay

Wellbeing benefits

Recognition scheme

On-site parking

Job summary

East Lancashire Learning Group is seeking a Project Officer to coordinate and provide project, administrative and logistical support to the Click project in line with contract requirements, reporting deadlines and agreed delivery plans. The role will be based primarily at Lancashire Adult Learning, with travel across delivery locations.

Working as part of the Project Team, you will support learner engagement and progression, maintain accurate records, coordinate delivery arrangements and build

Qualifications

• 4 GCSEs or equivalent, including Maths and English with digital competence.
• Level 3 qualification in a relevant subject or professional qualification.
• Experience organising and providing project, programme or administrative support.
• Experience delivering excellent customer service and handling enquiries.
• Proficiency in Microsoft 365 applications (Word, Excel, Outlook, SharePoint, Teams).
• Excellent organisational, communication and relationship-building skills.
• Full driving licence with access to a vehicle and willingness to travel across Lancashire.

Responsibilities

• Coordinate and provide project, administrative and logistical support to the Click project.
• Develop and maintain effective working relationships with internal teams, delivery partners and stakeholders.
• Act as first point of contact for Click enquiries, providing information and guidance.
• Support learner engagement, referral, onboarding and progression activity.
• Coordinate delivery arrangements including venues, resources and communications.
• Maintain accurate participant, partner and project records.
• Update local management information and contribute to data checks and reports.
• Monitor actions, milestones and deadlines, escalate risks or delays.
• Provide general business support, including meetings, PO completion, venues and documentation.

Skills

Customer service

Organisational skills

Communication

Microsoft 365

Driving licence

Education

GCSEs incl Maths & English

Level 3 qualification

Tools

Microsoft 365 (Word/Excel/Outlook/SharePoint/Teams)

Job description

Project Officer (Click Project)

Salary: Up to £35,626.51 per annum, depending on experience
Hours: 37 per week
Working Weeks: 52 per year
Contract Type: Fixed-term (until 31 July 2027)
Site: Lancashire Adult Learning
Closing Date: Midnight, Sunday 25 October 2026
Interview Date: Friday 6 November 2026
‘Together, Let’s Be Extraordinary’

Our Organisation

This role is advertised by East Lancashire Learning Group Professional Services. Part of East Lancashire Learning Group, ELLG Professional Services provides expert business support services to the wider College Group.

East Lancashire Learning Group is a beacon for educational excellence, made up of a family of colleges - Nelson & Colne College, Accrington & Rossendale College and Lancashire Adult Learning. The College Group is the only Further Education college in Lancashire to be graded as ‘Outstanding’ under the new Ofsted inspection framework.

Lancashire Adult Learning is an adult education college providing opportunities for individuals to learn, develop, work and prosper, at all stages of life. The college is focused on making Lancashire a place where everyone matters; a place where everyone can enjoy equal and quality life chances and be respected in their communities.

The Exciting Role

A new and exciting opportunity has become available for a Project Officer to coordinate and provide project, administrative and logistical support to the Click Project in line with contract requirements, reporting deadlines and agreed delivery plans.

About Click Skills for Life

Click Skills for Life is a Lancashire County Council funded programme designed to help adults develop the digital confidence and essential digital skills needed to participate fully in modern life. Working through trusted community venues, local partnerships and learner-centred provision, the programme supports adults to access online services, improve employability, increase independence and progress into further learning, training and employment opportunities.

The programme will be delivered across Blackburn with Darwen, Burnley, Hyndburn, Pendle, Ribble Valley and Rossendale, working through trusted community venues and in partnership with local organisations and referral services.

Working as part of the Project Team, you will support learner engagement and progression, maintain accurate records, coordinate delivery arrangements and build effective working relationships with colleagues, partners and referral organisations.

The successful candidate will be primarily based at our Lancashire Adult Learning site but will be required to travel across identified delivery locations.

What You Will Be Doing:

• Coordinate and provide project, administrative and logistical support to the Click project.
• Develop and maintain effective working relationships with internal teams, delivery partners, referral organisations and other stakeholders.
• Act as a first point of contact for Click enquiries, providing clear information and guidance.
• Support learner engagement, referral, onboarding and progression activity.
• Coordinate delivery arrangements, including venues, resources, communications and learner-facing activity.
• Maintain accurate, timely and complete participant, partner and project records.
• Update and monitor local management information and contribute to data checks and reports.
• Monitor agreed actions, milestones and deadlines, escalating emerging risks, gaps or delays.
• Provide general business support, including arranging meetings, completing purchase orders, booking venues and maintaining project documentation.

What We Are Looking For:

• 4 GCSEs or equivalent, including Maths and English at Grade C/4 or above, together with evidence of appropriate digital competence.
• Level 3 qualification in a relevant subject area, or appropriate professional qualification.
• Experience of organising and providing project, programme or administrative support.
• Experience of providing excellent customer service and responding effectively to enquiries.
• Proficiency in Microsoft 365, including Word, Excel, Outlook, SharePoint and Teams.
• Exceptional organisational skills and excellent communication skills.
• Ability to develop strong working relationships with colleagues, learners and external partners.
• Full driving licence with access to own vehicle and the ability to travel across Lancashire, as required.

What We Offer in Return:

• Access to a workplace pension scheme - with generous employer contributions
• Generous annual leave allowance including a two-week closure over the Christmas period
• Enhanced occupational sick pay scheme and access to family friendly policies and benefits
• A range of health and wellbeing benefits and support
• Staff recognition scheme, including long service awards
• Free on-site parking on all College sites

Please visit our ‘working for us’ section of our website for a full list of our benefits http://www.eastlancslearning.ac.uk/

Further Questions?

Please contact our friendly HR Team

All of our posts are subject to an enhanced DBS check due to working with vulnerable adults and children. Should you wish to discuss this further, please get in touch with the HR team.