Project Manager New UK, Theale (Reading)

Bottomline Technologies, Inc.; Reading; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

Bottomline Technologies, Inc. in Reading is seeking a Project Manager to onboard customers onto cloud solutions, ensuring delivery meets customer timelines and quality standards.

You will be the primary contact for enterprise clients, applying best-practice planning and management to guarantee successful outcomes. You will lead the full project lifecycle, manage risks and budgets, and work with sales and pre-sales to drive growth.

Qualifications

• 3+ years experience in project management or consultancy.
• PM certification or equivalent qualification.
• Experience in Payments, Cash Management or FinTech environments.
• Knowledge of AP, AR and treasury processes.
• Proven track record managing high-value projects and stakeholders.
• Strong critical thinking and problem-solving skills.
• Responsible, energetic and positive attitude.
• Strong relationship-building with colleagues and customers.
• Calm under pressure with commercial awareness.

Responsibilities

• Lead successful delivery of customer projects within objectives, timelines, budgets and quality.
• Manage full project lifecycle from initiation to handover.
• Build strong relationships with customers, stakeholders and internal teams.
• Provide project leadership, governance and risk/issue/change management.
• Ensure planning, reporting and communication with clear progress visibility.
• Drive customer success by aligning solutions to business needs.
• Manage project financial performance including forecasting and budgets.
• Support growth through collaboration with sales and pre-sales.
• Promote project management best practices and knowledge sharing.
• Maintain understanding of company solutions and industry trends.
• Act as primary delivery contact and SME for projects.

Skills

3+ years experience

PM certification

Payments/FinTech

AP/AR/treasury

High-value projects

Critical thinking

Positive attitude

Relationship building

Calm under pressure

Job description

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!

Job Summary

The Project Manageris responsible foronboarding customers onto Bottomline’s cloud solutions, ensuring delivery is completed effectively and within customer timescales. The role acts as the primary point of contact for enterprise-level customers, applyingbest practiceproject planning and management techniques. It requires high-quality delivery aligned to service standards, with responsibility for project time,costand quality.

Key Responsibilities

• Lead successful delivery of customer projects, ensuring agreed objectives, timelines, budgets and quality standards are achieved.
• Manage the full project lifecycle, from initiation and planning through to implementation and handover.
• Build strong relationships with customers, stakeholders and internal teams, acting as the primary delivery contact.
• Provide project leadership, governance and oversight, proactively managing risks, issues, dependencies and change.
• Ensure effective planning, reporting and communication to provide clear visibility of progress, status and outcomes.
• Drive customer success by understanding business requirements and aligning solutions to customer needs.
• Manage project financial performance, including forecasting, budget control and revenue opportunities.
• Support business growth through collaboration with sales and pre-sales, providing delivery expertise and guidance.
• Promote projectmanagementbest practice, continuous improvement and knowledge sharing across the organisation.
• Maintainstrongunderstanding of company solutions,servicesand industry trends to deliver customer value.

Customer Focus

• Provide a positive service that exceeds customer expectations.
• Support exceptional customer service by ensuring processes and controls aremaintained.
• Ensure effective use of resources.
• Establish common processes and share bestpractice.
• Escalate project issuesin a timely manner.
• Maintain effective communication with other departments.
• Establish,monitorand improve departmental processes,standardisingwhereappropriate.
• Share lessons learned within the team and wider department.
• Support the rollout ofnew solutions.
• Participate in peer reviews, challenging and improving best practice.
• Take ownership of a process,productor domain, becoming a Subject Matter Expert.
• Actively support personal and team development, fostering growth and adaptability.

Skills, Knowledge and Experience Required

• At least 3 years’ experience in a Project Management or consultancy role.
• RecognisedProject Management certification, or equivalent qualification, with practical knowledge of project management principles and methodologies.
• Experience in Payments, Cash Management or FinTech software environments.
• Knowledge of Accounts Payable, Accounts Receivable, Payments and Treasury Management processes is desirable.
• Proventrack recordof managing high-value projects and stakeholdersthrough toconclusion.
• Strong critical thinking, problemsolvingand decision-making skills.
• Responsible,energeticand positive attitude.
• Strong relationship-building skills with colleagues and customers at all levels.
• Calm under pressure, able to motivate others, with good commercial awareness.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.