Senior Project Manager

Shoptalk; Basildon; On-site; GBP 70,000 - 90,000; Full time

Job summary

Fiserv is seeking an experienced Senior Project Manager to join the UK team, based onsite in Basildon. You will scope, plan, control and deliver complex projects, coordinating across internal teams and external partners to meet business needs and client expectations.

The role requires strong governance, risk management, and proactive stakeholder engagement to ensure successful transitions to BAU and high-quality delivery across multiple workstreams.

Qualifications

• Track record delivering highly complex projects in a dispersed business.
• Understanding of financials, profitability and cost control within project scope.
• Experience with MS Project and MS Office; Jira knowledge is a plus.

Responsibilities

• Own end-to-end delivery of complex projects and programmes to scope, time, budget and quality.
• Create and manage high-level and detailed project plans with critical paths and dependencies.
• Track costs, resources and progress; provide clear status updates and governance documentation.
• Lead governance meetings, reviews and risk/issue management with stakeholders.

Skills

Microsoft Project

Microsoft Office

Jira

Education

PRINCE2

PMP

APM/AgilePM

Tools

Jira

Job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Project Manager

About your role

Fiserv is seeking an experienced Senior Project Manager to join the UK team, based onsite in Basildon. Reporting to the Programme Director, this role will scope, plan, control and deliver complex projects and initiatives that meet defined business and client needs, while managing resources across multiple internal teams and, where required, third parties.

The role will drive high-quality delivery across multiple workstreams, ensuring clear planning, governance, risk management, stakeholder engagement and transition to BAU.

What you’ll do

• Own the end-to-end delivery of complex projects and programmes, ensuring outcomes are delivered to agreed scope, timeline, budget, quality and governance standards.
• Create and manage high level and project plans identifying critical path and key dependencies
• Track progress, costs, resources and work assignments, producing clear status updates on schedule, budget, benefits, risks, issues and scope.
• Lead governance meetings, status reviews and quality reviews, ensuring decisions, escalations and corrective actions are managed effectively.
• Key contact point for the client – help with client’s plan, identify risks and dependencies and find ways of mitigating them.
• Guide the client with best practices; provide consultancy with key project phases.
• Manage day-to-day client activities and escalations.
• Think out of the box where delivery may have to be quicker minimizing the risk/impact to quality.

Experience you’ll need to have

• A proven track record of delivering highly complex projects in a geographically dispersed business, ideally with experience in rollout management.
• A practical understanding of financial and commercial fundamentals, with a focus on improving profitability, reducing waste and minimising expense within the role’s remit.
• Technical competency with Microsoft Project and Microsoft Office applications, including Word, Excel and PowerPoint; experience with Jira is advantageous.

Experience that would be great to have

• Recognised project management qualification such as PRINCE2, PMP, APM or AgilePM
• Experience in technology and the payments industry.
• Knowledge of payments, such as acquiring, cards, credit, debit, POS, SWIFT, BACS, CHAPS, ISO and SEPA.
• Experience working with external clients, partners, vendors or third-party suppliers.

Our commitment to Diversity and Inclusion

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.