Project Manager

Benifex; Southampton; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Flexible work policy

Birthday off

Wellbeing days

Healthcare

25 days holiday plus bank holidays

Job summary

Benifex is seeking a Project Manager to join the UK & Ireland services team, delivering projects for a diverse customer portfolio. You will manage multiple client implementations and renewals across the full project lifecycle, focusing on delivery quality and strong client outcomes.

The role is highly client-facing with emphasis on communication, organisation and stakeholder management. Structured onboarding and ongoing training support your development in delivering projects the Benifex way

Qualifications

• 2–5 years’ experience in a Project Manager role or similar.
• Experience in a customer-facing environment is preferred.
• Strong communication skills and ability to lead discussions with clients.

Responsibilities

• Manage a portfolio of projects across multiple customers, ensuring delivery to time, scope, and quality expectations.
• Lead regular client meetings and maintain strong relationships as the main point of contact.
• Coordinate delivery across discovery, design, build, testing, and go-live.

Skills

Project management

Client communication

Stakeholder management

Organisational skills

Time management

Job description

• Join a growing UK & Ireland services team with strong investment and clear opportunities for career progression
• Build your expertise in project delivery within a fast-paced SaaS environment, supported by structured onboarding and mentoring
• Work with a collaborative, high-performing team where your impact is visible from day one
• Experience a varied role where no two days are the same, managing multiple customers and project types
• Deliver meaningful, client-facing projects that directly improve employee experiences across leading organisations

Role Overview

As a Project Manager at Benifex, you will join the UK & Ireland services team, delivering projects for a diverse portfolio of customers. You’ll be responsible for managing multiple client implementations and renewals across the full project lifecycle, ensuring high-quality delivery and strong client outcomes. This is a highly client-facing role, with a strong focus on communication, organisation, and stakeholder management. With structured onboarding, ongoing training, and support from experienced leaders, you’ll quickly develop the skills to deliver projects the Benifex way while building your career in a fast-growing environment.

• Manage a portfolio of projects across multiple customers, ensuring delivery to time, scope, and quality expectations
• Act as the main point of contact for clients, leading regular meetings and maintaining strong relationships
• Coordinate delivery across project phases including discovery, design, build, testing, and go-live
• Balance multiple projects at different stages, effectively prioritising tasks and managing competing deadlines
• Maintain project plans, documentation, and RAID logs to ensure effective tracking and governance
• Support customer testing and implementation activities, ensuring a smooth delivery experience
• Collaborate with internal teams to deliver seamless project outcomes
• Monitor project risks and issues, escalating where required to ensure successful delivery
• Spend significant time engaging with customers via virtual meetings and communication channels

Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position.

Great Benefits

• Starting from £45,000
• Flexible work - You must be based in the UK or Ireland.
• Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more
• 25 days holiday plus your local bank holidays
• Your birthday off
• Two half day wellbeing days
• Healthcare cash plan to cover the costs of day-to-day healthcare
• Employee Assistance Plan 24/7 365 support
• Income Protection (75%) and life assurance (4x salary)
• Referral bonuses
• Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
• Work from Anywhere policy for 90 days
• Buy and Sell scheme for holidays
• £50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Role Overview

As a Project Manager at Benifex, you will join the UK & Ireland services team, delivering projects for a diverse portfolio of customers. You’ll be responsible for managing multiple client implementations and renewals across the full project lifecycle, ensuring high-quality delivery and strong client outcomes. This is a highly client-facing role, with a strong focus on communication, organisation, and stakeholder management. With structured onboarding, ongoing training, and support from experienced leaders, you’ll quickly develop the skills to deliver projects the Benifex way while building your career in a fast-growing environment.

Responsibilities

• Manage a portfolio of projects across multiple customers, ensuring delivery to time, scope, and quality expectations
• Act as the main point of contact for clients, leading regular meetings and maintaining strong relationships
• Coordinate delivery across project phases including discovery, design, build, testing, and go-live
• Balance multiple projects at different stages, effectively prioritising tasks and managing competing deadlines
• Maintain project plans, documentation, and RAID logs to ensure effective tracking and governance
• Support customer testing and implementation activities, ensuring a smooth delivery experience
• Collaborate with internal teams to deliver seamless project outcomes
• Monitor project risks and issues, escalating where required to ensure successful delivery
• Spend significant time engaging with customers via virtual meetings and communication channels

What are we looking for?

• 2–5 years’ experience as a Project Manager or in a similar role
• Experience working with external clients or in a customer-facing environment
• Strong communication skills with the confidence to lead discussions and build client relationships
• Ability to manage multiple projects simultaneously and adapt to changing priorities
• Highly organised, detail-oriented, and proactive approach to delivery
• Strong stakeholder management skills and the ability to work collaboratively across teams
• Energy, engagement, and curiosity – with a genuine interest in delivering great customer outcomes

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow.

Our interview process

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

• Initial informal call with the Talent team
• Interview with the hiring manager and a member of the team
• Final interview with the Director

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.