Programme Manager

Benifex; Southampton; Hybrid; GBP 75,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Flexible work arrangement

25 days holiday plus bank holidays

Birthday off

Wellbeing days

Healthcare cash plan

Employee Assistance Plan 24/7

Income protection & life assurance

Referral bonuses

Enhanced parental leave

Work from Anywhere policy (90 days)

Buy and Sell holidays

Benifex card monthly allowance

Job summary

Benifex is seeking a Programme Manager to lead large, multi-country customer programmes. You’ll act as the primary customer contact, drive governance, manage risks and dependencies, and coordinate project managers across regions.

You’ll influence senior stakeholders and ensure delivery excellence in a fast-growing tech environment. Based in the UK or Ireland with a hybrid working model (monthly office visits).

Qualifications

• Proven experience delivering complex, multi-country programmes in SaaS/technology or Professional Services.

Responsibilities

• Lead global, multi-country programmes from planning to delivery.
• Build relationships with customers and senior stakeholders.
• Coordinate cross-regional project managers and ensure governance.

Skills

Programme management

Multi-country delivery

Stakeholder management

RAID management

Cross-functional leadership

Governance

Communication

Problem solving

Job description

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Lead complex global programmes for some of the world's leading employers.
• Own end-to-end delivery across multiple countries, teams and workstreams.
• Build trusted relationships with senior customer stakeholders and influence key decisions.
• Work closely with Programme Consultants and Project Managers to deliver exceptional customer outcomes
• Sunday Times Best Place to Work 2025 and Best Large Tech Company to Work for 2025
• Work for a profitable, fast-growing market leader in the online reward and benefits space

Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position

Great benefits:

• Competitive salary
• Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.
• Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more
• 25 days holiday plus your local bank holidays
• Your birthday off
• Two half day wellbeing days
• Healthcare cash plan to cover the costs of day-to-day healthcare
• Employee Assistance Plan 24/7 365 support
• Income Protection (75%) and life assurance (4x salary)
• Referral bonuses
• Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
• Work from Anywhere policy for 90 days
• Buy and Sell scheme for holidays
• £50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Role Overview

As a Programme Manager, you'll be responsible for the successful delivery of large, multi-country customer programmes. You'll act as the primary customer contact, leading global planning, managing programme risks and dependencies, and ensuring teams stay aligned across multiple regions. Working closely with a Programme Consultant, you'll coordinate project managers, drive governance and keep complex programmes on track from start to finish.

Responsibilities

• Lead the successful delivery of global, multi-country programmes.
• Build strong relationships with customers and senior stakeholders.
• Own programme planning across multiple countries and workstreams.
• Manage programme RAID logs and ensure risks, issues and decisions are proactively addressed.
• Support and coach country-level Project Managers.
• Remove barriers and resolve issues that could impact delivery.
• Partner closely with a Programme Consultant to drive programme success.
• Coordinate internal teams and customer stakeholders across regions.
• Track programme progress, milestones and dependencies.
• Provide clear governance, reporting and communication throughout the programme lifecycle.

What are we looking for?

• Proven experience delivering complex, multi-country programmes within a SaaS, technology or Professional Services environment.
• Previous experience operating at Programme Manager level, leading multiple projects, workstreams and stakeholders within a broader programme.
• Strong customer-facing skills with the ability to build trusted relationships and influence senior stakeholders.
• Excellent programme planning, governance and RAID management experience.
• Proven ability to coordinate cross-functional teams, manage dependencies and keep delivery on track.
• A technical mindset with the ability to understand implementation complexity, systems and interdependencies.
• Strong communication, collaboration and problem-solving skills.
• Experience leading through influence within matrixed organisations.
• Highly organised, proactive and comfortable operating in fast-paced, complex global environments.

Our interview process

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial call with the Talent team

Interview with the hiring manager and a member of the team

Final interview with the Director

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.