Project Liaison Coordinator

United Utilities; Liverpool; Hybrid; GBP 46,000 - 56,000; Full time

Benefits offered by this job

Annual leave and pension

Healthcare plan

Bonus scheme

Gym discounts

Best Doctors

EVolve Car Scheme

Employee assistance

Mental health support

Job summary

United Utilities in Fazakerley, Liverpool, is seeking a Project Liaison Coordinator to drive a diverse wastewater programme. You’ll act as the link between operational teams and project delivery partners to ensure safe, compliant and value-driven outcomes.

Working across concept through to construction, you’ll champion systems thinking, support regulatory requirements, and coordinate with contractors and stakeholders to deliver long-term improvements for customers and the environment.

Qualifications

• Experience within the water or wastewater industry.
• BTEC Level 3 qualification (or equivalent) in wastewater operations.
• Strong knowledge of health, safety and regulatory requirements.
• Full UK driving licence.

Responsibilities

• Champion a systems-thinking approach to wastewater performance, risk management and solution development.
• Represent Wastewater Operations throughout the project lifecycle, ensuring operational, environmental and regulatory requirements are embedded within designs and delivery plans.
• Provide operational expertise during project definition, design reviews, value management workshops and constructability assessments.
• Support the identification of spill reduction opportunities and drive initiatives focused on optimisation, efficiency and keep it out, operate better solutions before investment in capital build.
• Act as the operational lead at key project meetings including HAZCON, HAZOP, ALMFS and HAZCOMM reviews.
• Coordinate responses between operational teams, design teams and project delivery partners to ensure timely decision-making and project progression.
• Review asset supportability, operating plans and technical documentation to ensure assets are maintainable, compliant and aligned with operational requirements.
• Support enabling works, including access arrangements, power requirements, customer liaison and third-party engagement to mitigate project risks.

Skills

Water/wastewater industry knowledge

Stakeholder influence

Planning & organisational skills

Problem solving

Collaboration

Education

BTEC Level 3 in wastewater operations

Job description

Job number UU06081 Country United Kingdom Region Liverpool Location name Fazakerley Wastewater Treatment Works, Stonesbridge Lane, Fazakerley, Liverpool, L10 5HA Posting End Date 21/09/2026 Band 5a Role Type Permanent Salary £51,233

We're looking for a Project Liaison Coordinators to play a vital role in the successful delivery of a diverse programme of wastewater projects. This is an exciting opportunity to be at the heart of project delivery, acting as the key link between operational teams and project delivery partners to ensure projects are delivered safely, efficiently and in line with operational and regulatory requirements.

As a trusted operational representative throughout the project lifecycle, you'll provide technical expertise, influence key choices and ensure solutions are practical, sustainable and fit for purpose. You'll help shape projects from concept through to construction, ensuring that operational performance, customer outcomes and environmental obligations remain at the forefront of delivery.

Working closely with operational teams, project managers, contractors and stakeholders, you'll drive a whole-system approach that delivers long-term value while supporting regulatory and business performance targets.

What You'll Be Doing:

• Champion a systems-thinking approach to wastewater performance, risk management and solution development.
• Represent Wastewater Operations throughout the project lifecycle, ensuring operational, environmental and regulatory requirements are embedded within designs and delivery plans.
• Provide operational expertise during project definition, design reviews, value management workshops and constructability assessments.
• Support the identification of spill reduction opportunities and drive initiatives focused on optimisation, efficiency and "keep it out, operate better" solutions before investment in capital build.
• Act as the operational lead at key project meetings including HAZCON, HAZOP, ALMFS and HAZCOMM reviews.
• Coordinate responses between operational teams, design teams and project delivery partners to ensure timely decision-making and project progression.
• Review asset supportability, operating plans and technical documentation to ensure assets are maintainable, compliant and aligned with operational requirements.
• Support enabling works, including access arrangements, power requirements, customer liaison and third-party engagement to mitigate project risks.
• Fulfil the role of Responsible Person where required, ensuring operational changes and approvals are managed in line with work authorisation procedures.
• Work closely with project teams, contractors and construction supervisors to ensure safe delivery and compliance throughout the construction phase.

What You'll Bring:

• Experience within the water or wastewater industry, ideally with a strong understanding of wastewater networks, pumping stations and/or treatment operations.
• A BTEC Level 3 qualification (or equivalent) in wastewater operations, or a willingness to undertake the required training.
• Strong knowledge of health, safety and regulatory requirements, including work authorisation processes, confined spaces and operational compliance.
• The ability to influence stakeholders, challenge where required and ensure operational and regulatory standards remain uncompromised throughout project delivery.
• Excellent planning, problem-solving and organisational skills, with the ability to manage multiple priorities and work independently.
• A collaborative approach with the confidence to build effective relationships across operational, engineering, maintenance and external stakeholder groups.
• Full UK driving licence.

What We Offer:

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• Enhanced parental leave schemes

Salary - £51,233
Work Type - Onsite
Job Location - Fazakerley Wastewater Treatment Works, Stonesbridge Lane, Fazakerley, Liverpool, L10 5HA
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.