Project Implementation and Training Support Apprentice

The Methodist Church in Britain; Greater London; Hybrid; GBP 18,000 - 23,000; Full time

Job summary

Nottinghamshire Health Informatics Service, within Sherwood Forest Hospitals NHS Foundation Trust, is offering a 22-month apprenticeship focused on training coordination and administrative support for a digital team. You will work toward a Business Admin Level 3 qualification while handling calls and emails from customers and colleagues.

Applicants should have GCSE English and maths at Level 4 or above and be prepared to contribute to workforce development, schools outreach, and degree

Qualifications

• Good standard of education to GCSE level.
• GCSE English at Level 4 or above.
• GCSE Maths at Level 4 or above.
• Studying towards an NVQ Level 3 Business Admin qualification.

Responsibilities

• Provide an administrative service within Nottinghamshire Health Informatics Service.
• Support day-to-day administration of the Project Implementation and Training Team.
• Assist the Team Leader and Project Support in coordinating all training activities.
• Schedule training.
• Manage diaries.
• Liaise with customers and colleagues by telephone and email.
• Support the Digital Workforce Development Manager with the work experience programme.
• Support degree apprenticeships.
• Support careers programmes and NHS careers events at local schools and colleges.

Skills

Keyboard skills

Interpersonal skills

Time management

Communication skills

Education

GCSE English (4+)

GCSE Maths (4+)

NVQ Level 3 Business Admin (in progress)

Tools

Microsoft Office Suite

Outlook

Word

Excel

Teams

Job description

This 22-month apprenticeship sits within the Project Implementation and Training Team at Nottinghamshire Health Informatics Service, which is part of Sherwood Forest Hospitals NHS Foundation Trust. The post centres on training coordination and administrative support for a digital team, with work on the Trust's workforce development and careers outreach. The apprentice works towards a Business Admin Level 3 qualification alongside the job, handling calls and emails from customers and colleagues. Applicants need GCSE English and maths at Level 4 or above.

What the job involves

• Provide an administrative service within Nottinghamshire Health Informatics Service
• Support day-to-day administration of the Project Implementation and Training Team
• Assist the Team Leader and Project Support in coordinating all training activities
• Schedule training
• Manage diaries
• Liaise with customers and colleagues by telephone and email
• Support the Digital Workforce Development Manager with the work experience programme
• Support degree apprenticeships
• Support careers programmes and NHS careers events at local schools and colleges

What’s required

Qualifications

• Good standard of education to GCSE level
• GCSE English at Level 4 or above
• GCSE Maths at Level 4 or above
• Studying towards an NVQ Level 3 Business Admin qualification

Experience

• Excellent keyboard skills
• Microsoft Office experience, including Outlook, Word, Excel and Teams

Skills & knowledge

• Good interpersonal and communication skills
• Flexible and hardworking
• Confident and friendly
• Good attention to detail
• Good organisational skills
• Excellent time management

Other

• Regular attendance
• Smart appearance
• Good time keeping
• Any training identified for the role

Nice to have

• IT qualification
• Experience of working in a customer service environment
• Work experience, paid or voluntary

What’s offered

• Working towards a recognised apprenticeship qualification