Project Coordinator

JR United Kingdom; Swindon; On-site; EUR 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Project Coordinator to support HVAC Capital Works projects. This dynamic role involves multitasking, from coordinating site construction to managing engineer schedules and client communications. Ideal candidates will possess strong organizational skills and a customer-focused attitude, thriving in a busy office environment. Join a forward-thinking company that values skill development and offers competitive salaries while ensuring compliance with health and safety standards. This is a fantastic opportunity to make a significant impact in a growing organization.

Qualifications

• 1+ year experience in an office environment.
• Strong customer focus and professionalism.

Responsibilities

• Coordinate site construction projects for timely execution.
• Manage scheduling of engineer diaries efficiently.
• Support clients via telephone and email.

Skills

Microsoft Office

Customer Service

Organizational Skills

Communication Skills

Multitasking

Education

5 GCSEs including English and Maths

Tools

Office Software

Job description

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Company Overview

Established in 2017, Greenview is a provider of mechanical and electrical installation, heating installation and servicing, property maintenance, and sustainable energy solutions, including domestic energy efficiency services. With around 130 employees, the company generated revenues of approximately EUR 36m in 2023. Greenview Group aims for significant growth to reach EUR 100m in revenue.

Greenview operates from offices in Belfast, Northern Ireland, and London, UK, serving a diverse customer base in both the public and private sectors. The company maintains strong relationships with government-backed and private clients, supported by extensive industry knowledge and a broad range of services.

Role: Project Coordinator

This role is based at our Mallusk office and involves supporting HVAC Capital Works projects in Northern Ireland. The Project Coordinator will be an integral part of the team, requiring multitasking and prioritization skills due to the busy nature of the role.

Summary of Duties

• Coordinate site construction projects to ensure effective and timely execution.
• Manage scheduling of engineer diaries to cover all projects efficiently.
• Handle incoming calls and record/manage them to the required standards.
• Support clients via telephone and email.
• Log and assign response maintenance calls promptly.
• Process operatives' paperwork and close calls for payment submission.
• Respond within agreed timeframes, service levels, and contract terms.
• Meet targeted KPIs related to contract requirements.
• Assist in cross-training team members for contract coverage.
• Perform routine administrative tasks.
• Liaise with stakeholders and clients.
• Escalate issues promptly to line managers or clients.
• Undertake additional duties as required by management.
• Ensure compliance with policies and procedures.
• Support applications and certificates from authorities/clients.
• Work safely and diligently, adhering to health and safety standards.
• Schedule daily runs for multiple operatives.
• Organize materials, coordinate with suppliers and subcontractors.
• Maintain professionalism and confidentiality.
• Calculate engineer performance and bonuses.

Person Specification

• At least 1 year of experience in an office environment.
• Minimum of 5 GCSEs, including English and Maths.
• Proficient in Microsoft Office.
• Proactive with the ability to work independently.
• Strong customer focus and professionalism.
• Excellent organizational and communication skills.
• Team player with good relationship-building skills.
• Adaptable, flexible, and positive attitude.
• Ability to multitask and handle a high volume of calls.
• Trustworthy and approachable.
• Lead by example with a 'can-do' attitude.

Additional Information

Greenview Gas is an equal opportunities employer offering competitive salaries and opportunities for skill development within a secure environment.

Skills: Admin, Administrator, Office Experience