Project Coordinator

BUKO Traffic & Safety; Lower Weare; On-site; GBP 30,000 - 33,000; Full time

Job summary

BUKO Traffic & Safety, part of the BUKO Group, is seeking a proactive role to manage customer enquiries, bookings and delivery, interfacing with clients, stakeholders and project managers to ensure efficient works across traffic management projects.

You will maintain accurate workflow in REPS, capture evidence, manage WIP, and support continuous improvement through planning and clear communication. Probation 6 months.

Qualifications

• Experience using IT systems and Microsoft Office.
• Strong organisational skills with attention to accuracy.
• Ability to prioritise tasks and manage multiple requests.

Responsibilities

• Liaise with clients and councils, collate information to fulfil requests.
• Record and collate information into the REPS system.
• Electronic filing of correspondence.
• Quote, book in, oversee and close down jobs for specific clients.
• Manage delivery of multiple traffic management projects.
• Ensure works comply with Chapter 8 and NHSS standards.
• Plan, programme manage and deliver projects.

Skills

Client liaison

Scheduling

Documentation

Communication

Attention to detail

Problem solving

REPS data entry

Team collaboration

Job description

We are BUKO Traffic & Safety - a trusted name in temporary traffic management. As part of the BUKO Group, a European leader in safety and infrastructure solutions, we’ve been keeping roads, sites, and people safe for over 20 years.

With over 300 team members across the UK, we deliver thousands of projects every year - from rural schemes and city centre works to major events and complex infrastructure jobs. Our teams combine deep local knowledge, smart planning, and a local feel, with an unwavering commitment to safety and service.

At BUKO Traffic & Safety, we have one clear purpose:

To keep people safe, projects moving, and clients confident - on the road to safety, together.

Role Overview

To effectively manage and coordinate customer enquiries, job bookings and delivery through effective liaison with clients, stakeholders and project managers to ensure efficient delivery of works. The role is responsible for building strong client relationships with the client’s project management teams.

The role is responsible for maintaining accurate workflow management within REPS, ensuring that point-of-delivery documentation is completed and checked, appropriate evidence is captured, and Work in Progress (WIP) records remain accurate.

The role also plays a key part in supporting operational efficiency through proactive planning, effective communication and a commitment to continuous improvement.

Thesuccessfulcandidatewouldbesubjecttoa6 monthprobationaryperiod.

Key Responsibilities

• Liaisingwithclientsandcouncils,collatingallinformationrequiretosuccessfullycompletetherequest fromtheclient.
• Recordingandcollatingofinformation,enteringintoourin-houseREPSsystem.
• Electronicfilingofcorrespondence.
• Quoting,bookingin,overseeingandclosingdownofjobsrelatingtoyourspecificclients.
• Manage the delivery of multiple traffic management projects.
• Ensure works comply with Chapter 8 and NHSS standards.
• Planning, programme management and delivery.

The above is not an exhaustive list of duties and individuals will be expected to perform different tasks as required by the overall business objectives as it continues to evolve and grow.

Skills & Qualifications

• ITSkills,MicrosoftPackages.
• Problem-Solving and Critical Thinking: Proactively manage and resolve customer, operational and scheduling issues. Identify risks to delivery and take preventative action. Manage changes to jobs and resources efficiently.
• Attention to Detail: Ensure accurate data inputting into the REPS platform. Maintaining accurate records of works delivered and evidence of client requests.
• Adaptability:Respond effectively to changing customer demands, scheduling pressures and operational challenges. Flexibly manage workload priorities and support colleagues and cover during annual leave.
• Communication: Build and maintain strong client relationships. Communicate regularly with customers and internal stakeholders. Keep Managers updated on workload and customer activity. Escalate issues, risks and complaints appropriately.
• Motivation: Lead by example. Promote a positive, professional working environment. Demonstrate a proactive, can-do attitude. Act as a role model within the team.
• REPS Resourcing Platform: Accurately input quotes, managing job bookings. Maintain accurate WIP at all times, ensuring invoicing is completed next working day or at month-end.
• Traffic Management knowledge preferred, but not essential.
• Abilitytoprioritiseownworkandtoworkaccuratelyunderpressuretomeetconflictingdeadlines.

Diversity and Inclusion

We are an equal opportunity employer; we are committed to diversity and inclusion. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity or national origin

Working Hours

Monday to Friday, 08:00 to 17:00

Salary

£30,000.00 to £33,000.00 dependent on experience