Admin & Framework Coordinator

BUKO Traffic & Safety; Greater London; On-site; GBP 22,000 - 37,000; Full time

Job summary

BUKO Traffic & Safety is seeking an Admin & Framework Coordinator to manage framework contracts and provide administrative and operational support. You will oversee applications, returns, and documentation, ensuring accuracy and timely delivery while supporting KPI performance, compliance, and efficient payment processes.

The role emphasizes collaboration with internal teams, clients, and framework providers to maintain strong client relationships and maximise contract value.

Qualifications

• Identifies operational or contractual issues and provides effective solutions.
• Ensures submissions and documentation are accurate and timely.
• Monitors KPI performance and compliance across framework agreements.
• Collaborates with internal teams and clients to maximise revenue.

Job description

We areBUKO Traffic & Safety- a trusted name in temporary traffic management, bringing together the experience ofRoad Traffic Solutions(RTS), Hooke Highways and Keltic Traffic Managementunder one united brand. As part of theBUKO Group, a European leader in safetyand infrastructure solutions, we’ve been keeping roads, sites, and people safe for over 20 years.

With over300 team membersacross the UK, we deliver thousands of projects every year - from rural schemes and city centre works to major events and complex infrastructure jobs. Our teams combine deep local knowledge, smart planning, and alocal feel, with an unwavering commitment to safety and service.

At BUKO Traffic & Safety, we have one clear purpose:
To keep people safe, projects moving, and clients confident - on the road to safety, together.

Role Overview

The Admin & Framework Coordinator is responsible for managing framework contracts and providing administrative and operational support to ensure the business meets performance requirements and contractual obligations. This role oversees the submission of applications, returns, and documentation in line with framework agreements, ensuring all requirements are met accurately and on time. The role is also accountable for supporting performance against agreed KPIs, monitoring compliance, document control and ensuring efficient and effective payment processes. By coordinating with internal teams, clients, and framework providers, the Admin & Framework Coordinator plays a key role in maintaining strong client relationships, operational compliance, and financial efficiency across the business.

Strategic Leadership

• Problem-Solving and Critical Thinking:Identifies operational or contractual issues and implements effective solutions.
• Strategic Decision-Making: Makes informed decisions to improve framework performance, efficiency, and compliance.
• Attention to Detail:Ensures all applications, submissions, and documentation are accurate and complete. Keen eye for interrogating information prior to client submissions to maximise revenue and the contract.
• Adaptability:Responds effectively to changing framework requirements, priorities, and deadlines.
• Communication:Liaises clearly and professionally with internal teams, clients, and framework providers. Key stakeholder management and the ability to influence decision making.
• Motivation:Aligned to the KPI’s and always ensure delivery for the good of the contract and the business.

Organisational Development

• Collaboration: Works closely with operations, finance, and commercial teams to ensure aligned delivery and success.

Compliance & Risk Management

• Risk Management:Identifies contractual, financial, and compliance risks and mitigates them proactively. When these risks cannot be mitigated, they are escalated timely and correctly.
• Compliance: Ensures all framework activities meet contractual, legal, and company standards.
• H&S: Supports the integration of health and safety requirements into framework compliance where applicable.

Operations & Systems

The Admin & Framework Coordinator must have strong knowledge of framework contracts, contract administration, and KPI management within a regulated operational environment. They should understand application and submission processes, performance reporting requirements, and payment mechanisms. Knowledge of compliance standards, audit requirements, and governance processes is essential. The role also requires familiarity with finance processes, invoicing, and payment cycles, as well as the operational environment of temporary traffic management to ensure alignment between contractual commitments and service delivery.

• REPS Resourcing Platform: ICT literacy is essential; however, full training will be given on the REPS resourcing platform. Utilisation of this system are key to running a successful Framework Contract.

People Development

• Culture: Promotes a professional, accountable, and performance-driven culture. Demonstrates tenacity and drive.
• Training and development: Develops own capability in framework processes, compliance, and successful performance management.

Hours of Work: Full time, Monday to Friday 07:00-17:00 with 30mins for lunch (47.5hrs per week)

Salary: upto £37,000.00 (dependant on experience and to be discussed at interview stage)

The successful candidate would be subject to a 6 month probationary period.