Project Coordinator

JR United Kingdom; Bath; On-site; EUR 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Project Coordinator to support HVAC Capital Works projects. This role is vital for ensuring the smooth execution of construction projects, managing engineer schedules, and providing exceptional client support. The ideal candidate will possess strong organizational skills and a proactive attitude, thriving in a dynamic office environment. With opportunities for professional growth and a commitment to equal opportunities, this position offers a chance to be part of a forward-thinking team dedicated to delivering high-quality service in the mechanical and electrical installation sector.

Qualifications

• Minimum 1 year experience in an office environment.
• Strong customer focus and professionalism.

Responsibilities

• Coordinate site construction projects for timely execution.
• Manage scheduling of engineer diaries and client support.

Skills

Microsoft Office

Organizational Skills

Communication Skills

Customer Focus

Multitasking

Education

GCSEs including English and Maths

Job description

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Company Overview

Established in 2017, Greenview is a provider of mechanical and electrical installation, heating installation and servicing, property maintenance, and a range of sustainable energy solutions, including domestic energy efficiency services. With around 130 employees, the company generated revenues of approximately EUR 36m in 2023. Greenview Group aims for significant organic and inorganic growth, targeting a revenue of EUR 100m. The company operates from three offices across Belfast, Northern Ireland, and London, UK, serving a diverse customer base in the commercial and residential sectors, including government-backed and private clients.

Role Overview

The Project Coordinator is a key team member responsible for supporting HVAC Capital Works projects in Northern Ireland. This role requires multitasking and prioritization skills, based at our Mallusk office.

Key Responsibilities

1. Coordinate site construction projects to ensure timely and effective execution.
2. Manage scheduling of engineer diaries for optimal coverage.
3. Handle incoming calls and record/manage them efficiently.
4. Provide client support via telephone and email.
5. Log and assign response maintenance calls promptly.
6. Process operative paperwork and close calls for payment submission.
7. Respond within agreed timeframes to meet service levels and contract terms.
8. Achieve targeted KPIs related to contract requirements.
9. Support cross-training within the team for comprehensive coverage.
10. Perform routine administrative tasks.
11. Communicate with stakeholders and clients effectively.
12. Escalate issues early to line managers or clients.
13. Adhere to policies, procedures, and safety standards.
14. Assist with applications and certificates from authorities/clients.
15. Plan daily runs for multiple operatives and organize materials, liaising with suppliers and subcontractors.
16. Maintain professionalism and confidentiality.
17. Calculate engineer performance and bonuses.

Person Specification

• Minimum 1 year experience in an office environment.
• At least 5 GCSEs, including English and Maths.
• Proficient in Microsoft Office.
• Proactive, independent worker with limited supervision.
• Strong customer focus and professionalism.
• Excellent organizational and communication skills.
• Ability to work collaboratively and develop good relationships.
• Flexible, adaptable, and positive attitude.
• Trustworthy and approachable, leading by example.
• Willingness to multitask and handle high call volumes.

Additional Information

Greenview Gas is an equal opportunities employer offering competitive salaries and opportunities for skill development in a secure environment. Skills required include administrative experience and office skills.