Project Co-Ordinator

Eta Projects Ltd; Loughborough; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

26 days holiday + bank holidays

Hybrid working options

Life insurance - 4x annual salary

Enhanced Company Pension

Job summary

BRUSH Group is seeking a proactive administrator to coordinate and support Service & Warranty projects from inquiry to handover. You will link customers, service engineers, project teams, suppliers and internal departments to ensure safe, timely delivery of quality service.

The role requires strong attention to detail, excellent communication, and proven administrative experience within a busy project environment. Hybrid working options are available.

Qualifications

• GCSEs (or equivalent) in English and Mathematics.
• Strong written and verbal communication skills.
• Excellent organisational and administrative skills.
• Customer-focused with strong attention to detail.
• Ability to prioritise and manage multiple tasks.
• Numerate and confident working with data.
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Experience in an administrative, coordination, commercial support or customer service role
• Experience liaising with customers and internal stakeholders.

Responsibilities

• Provide administrative support to the Commercial and Project Management teams.
• Support the timely processing of customer enquiries, orders and project information.
• Maintain accurate project records and documentation, ensuring information is up to date and readily accessible.
• Create and update key documents, including works orders, invoicing instructions, project trackers and status reports.
• Monitor project schedules and assist with tracking milestones, deliverables and deadlines.
• Liaise with internal departments and customers to ensure the smooth flow of information and effective communication.

Skills

GCSEs in English and Mathematics

Communication

Organisation

Customer focus

Multitasking

Numeracy

MS Office

Administrative experience

Stakeholder liaison

Education

GCSEs in English and Maths

Tools

Excel

Word

Outlook

Job description

About The Role

Why choose us?

BRUSH Group provides the energy solutions that help power our built world. From power transformers to switchgear and engineering solutions, for generations, the BRUSH brand has stood for engineering excellence.

We are committed to supporting the global effort for industrial decarbonisation and sustainable development and have set ambitious objectives to achieve our target of net zero greenhouse gas emissions by 2050.

What's the role?

Responsible for coordinating and supporting the successful delivery of Service & Warranty projects, from initial customer enquiry through to completion and handover.

The role acts as a key link between customers, service engineers, project teams, suppliers and internal departments, ensuring that service activities are planned efficiently, communicated effectively and delivered safely, on time and to the required quality standards.

Key Responsibilities

• Provide administrative support to the Commercial and Project Management teams.
• Support the timely processing of customer enquiries, orders and project information.
• Maintain accurate project records and documentation, ensuring information is up to date and readily accessible.
• Create and update key documents, including works orders, invoicing instructions, project trackers and status reports.
• Monitor project schedules and assist with tracking milestones, deliverables and deadlines.
• Liaise with internal departments and customers to ensure the smooth flow of information and effective communication.

What we're looking for:

• GCSEs (or equivalent) in English and Mathematics.
• Strong written and verbal communication skills.
• Excellent organisational and administrative skills.
• Customer-focused with strong attention to detail.
• Ability to prioritise and manage multiple tasks.
• Numerate and confident working with data.
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Experience in an administrative, coordination, commercial support or customer service role
• Experience liaising with customers and internal stakeholders.

What's in it for you?

• Competitive salary
• Holiday allowance starting at 26 days per annum plus bank holidays (pro rata for part time roles)
• Flexible and Hybrid working options (role dependant)
• Life insurance - 4 x annual salary
• Enhanced Company Pension scheme
• 24/7 free and confidential Employee Assistance Programme
• GP24 Service - Access to remote, private GP services 24/7, 365 days a year plus Second Medical Opinions.
• BRUSHRewards - Discover plenty of ways to get more active and make great savings on everyday essentials as well as gifts for loved ones, holidays and special treats for yourself.
• Family friendly policies including Enhanced Maternity/Paternity
• Bike2work scheme
• Long Service Awards
• Developing our people is important to us - we support and encourage development by offering ongoing professional development and training.

About The Company

BRUSH Transformers provide agile and adaptive engineering solutions and products, including consultancy services, design, and project management as well as award-winning product technology, to a wide range of projects.

A chosen partner for national and regional power generation and distribution network operators, through innovation and a commitment to delivering solutions that address grid-resilience and drive system change, we support the global drive to net-zero, helping create a future-proof Infrastructure.