Project Assistant

Harrogate and District NHS Foundation Trust; Harrogate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A health organization providing community support in Harrogate is seeking an administrative support team member. The role involves managing donor relations, providing excellent supporter care, and supporting income generation. Candidates should possess strong organisational skills, experience in the charity sector, and proficiency in Microsoft Office. The ideal applicant is enthusiastic about making a difference and engaging with stakeholders effectively.

Benefits

Supportive work culture

Employee assistance programmes

Recognition awards

Qualifications

• Educated to NVQ Level 3 or equivalent qualification.
• Experience in fundraising, sales, or marketing in the charity sector.
• Excellent administrative and organisational skills.

Responsibilities

• Support day-to-day running of the team effectively.
• Maintain donor relationship and volunteer databases.
• Manage and grow the team’s social media presence.

Skills

Organisational skills

Financial record keeping

Microsoft Office proficiency

Social media management

Communication skills

Education

NVQ Level 3 or equivalent qualification

GCSE standard or equivalent

Job description

Social network you want to login/join with:

Harrogate and District NHS Foundation Trust

Location:

Harrogate, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

04f042e4a87d

Job Views:

5

Posted:

24.08.2025

Expiry Date:

08.10.2025

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Job Description:

Job overview

Working closely with all members of the Business Development, Charity and Volunteer team, you will provide administrative support and will be responsible for maintaining high standards of supporter/donor/stakeholder care; ensuring details are stored and managed effectively in our databases and systems. You will provide administrative support for income generation opportunities across the whole team.

Main duties of the job

The post holder will support the Business Development, Charity and Volunteering team to achieve its objectives. The function of this department is to develop new and existing sources of income generation, in line with the Trust’s and Charity’s strategic objectives.

Working for our organisation

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you’re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients’ lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing – we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.
• All job offers are subject to satisfactory pre-employment checks.

Detailed job description and main responsibilities

Support the day to day running of the Business Development, Charity and Volunteer team in an effective and efficient manner, providing admin support to senior colleagues and acting as the first point of contact for supporter interactions (face to face, telephone, post, email) and ensuring enquiries from HDFT ward and department staff are dealt with in a friendly and efficient manner.

Support the administration of our donor relationship and volunteer databases.

Keep detailed records of engagement with stakeholders including individuals, companies and trusts and foundations; guided by the Project Coordinator, produce relevant analytic reports.

Assist the wider Business Development, Charity and Volunteer Team, including to develop the charity’s regular giving scheme.

Support third party groups, associations, active challenge participants and schools by providing excellent donor care; dealing with all queries, requests for fundraising merchandise, fundraising materials and any other support they may require in a timely manner.

Support the wider team to manage events. Recruit participants, provide regular support and communications, liaise with event organisers, and ensure targets are reached.

Support the wider team to research and develop the Trust’s partnerships

Pursue new fundraising opportunities with a view to increasing income through these community channels (incl. church or school engagement).

Manage and grow the team’s social media presence, including posting regular updates on Facebook, TikTok, Instagram and other platforms as appropriate.

Maintain HHCC’s website by proactively seeking and posting new content, coordinating and drafting blog posts, and updating fundraising events/opportunities as needed.

Coordinate the production of e-newsletters, posters and internal communications materials.

Regularly handle/process card payments, cash and cheques.

Any other duties as designated by your manager and which are commensurate with the grade.

Person specification

Education/Qualifications/Training

• Educated to NVQ Level 3 or equivalent qualification
• Evidence of continued professional development
• Educated to GCSE standard or equivalent

Experience

• Excellent administrative, organisational and financial record keeping skills.
• IT literate with excellent knowledge of Microsoft Office and competency in using databases (any) to manage information.
• Ability to work under own initiative to prioritise and manage varied tasks.
• Some experience in fundraising, sales and/ or marketing in the charity sector.
• Experience managing social media profiles and experience writing blogs or news pieces to advance of a cause.

Skills

• Ability to work both independently and collaborate with others, as part of a team, as the task requires.
• Ability to work under own initiative to manage varied workload and competing deadlines effectively.
• Results oriented and problem solving approach to work and challenges; attention to detail.