Project Administrator

Change Grow Live; Birmingham; On-site; GBP 26,000; Full time

Job summary

A leading charity organization is looking for a Project Administrator in Birmingham. The role involves providing administrative support, reception services, and managing data entry to facilitate efficient operations. Successful candidates will demonstrate strong interpersonal skills and IT proficiency, as well as attention to detail in reporting and managing service interactions.

Benefits

25 days holiday (+ bank holidays)

Flexible working arrangements

Paid Wellness hour each week

Contributory pension scheme

Employee Assist Programme

Training and career development opportunities

Qualifications

• Experience in service-based administrative roles.
• Good knowledge of office procedures.
• Ability to manage databases and spreadsheets.

Responsibilities

• Provide administrative support and reception duties.
• Manage data input and generate reports.
• Support team communications and record-keeping.

Skills

Interpersonal skills

Data entry

Organisational skills

Tools

Excel

Word processing

Job description

Overview

Change Grow Liveare a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for aProject Administrator to join our busy Birmingham South Service, located in Bournville.

The post holder will provide reception andadministrative services to the team contributing towards its aims and objectives. They will also support the Team Leader, attend relevant meetings and take minutes as required, as well as providing accurate reports to the commissioners and Change Grow Live.

Duties for the post include dealing with initial queries, welcoming service users and professionals into the service, signposting within the service and the community. The postholder will be expected to maintain a clean office environment with thorough attention to detail and a great telephone manner.

A large focus of the role is on data input to Change Grow Live’s own database system. Accurate input and attention to detail are critical for this role as is ensuring the data is kept up to date. The ability to extract data and provide reports on service activity and goals will also be required.

The successful candidate will have experience of providingadministrative support in a service-based organisation, a good knowledge of general office procedures, excellent IT and literacy skills, and the ability to accurately manage databases and spreadsheets. They will also need good interpersonal skills as team working is essential in this role.

Where:Bournville, Birmingham

Full-Time Hours:37.5 per week

Full-Time Salary:£25,077.00

*Please note:Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the Role:

• As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and Change Grow Live Staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
• To ensure effective processing of correspondence/ data entry as required.
• To collate, monitor and report data/information & statistics as required.
• To ensure that admin, record-keeping, and communication within the project are maintained.

About You:

• Knowledge of general office procedures.
• IT literacy including proficiency in word processing, excel spreadsheets and data entry.
• Good interpersonal skills and a willingness to work flexibly as part of a team.
• The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
• Solid numeric skills.
• Good organisational skills

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service(Capped at 30 days)
• Flexible working arrangements
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• A great selectionof benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Participation in our refer-a-friend scheme

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Please note: This role is not eligible fo visa sponsorship if you require it to work in the UK. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview - GOV.UK

If this sounds like you andyou’dlike to begin your journey withChange Grow Live,thenwe’dlove to talk to you.

Salary Range (pro rata if part time)

CGL SPOT (19) (£25,077.00 - £25,077.00)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

27/6/2025

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Aimee Astbury | [e-mail] post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.