Progression & Training Manager

Homeless Link; Greater London; Vor Ort; GBP 38.000 - 54.000; Vollzeit

Benefits dieser Stelle

27 days holiday plus bank holidays

Pension scheme

Cycle to work scheme

Season ticket loan

Employee assistance programme

Access to shopping discounts

Learning & development opportunities

Monthly reflective practice

Zusammenfassung

Providence Row in London is seeking a Progression & Training Manager to lead our service supporting people experiencing homelessness and barriers to work toward employment, training, learning and volunteering.

You will manage a small team, oversee delivery, performance and caseloads, and use data to drive improvements while developing vocational, digital and personal development activities that form a coherent pathway to independence.

Qualifikationen

• Experience leading a small team in a progression or employability service.
• Track record of improving outcomes using performance data.
• Experience supporting people facing barriers to employment, incl. homelessness.

Aufgaben

• Lead service delivery and manage staff performance.
• Develop and oversee progression and training activities.
• Build partnerships with employers and training providers.
• Use data to drive service improvements and deliver outcomes.

Kenntnisse

People management

Performance data analysis

Partnership development

Caseload management

Ausbildung

Relevant degree or equivalent experience

Jobbeschreibung

Providence Row is recruiting a Progression & Training Manager to lead our service supporting people experiencing homelessness and significant barriers to work to progress towards employment, training, learning and volunteering. Founded in 1860, Providence Row is an established homelessness charity supporting people experiencing homelessness and rough sleeping in London.

We are looking for an experienced employability manager with strong people‑management skills who can lead and develop a small team delivering high‑quality progression support.

You will oversee service delivery, staff performance and caseloads, ensuring clients receive effective, strengths‑based support and that the service achieves its agreed outcomes. You will use performance data to identify areas for improvement, develop the practice of your team and maintain high standards of delivery.

The service also delivers a range of training and development opportunities, including vocational, digital and personal‑development activity. You will oversee and develop this programme, ensuring it provides meaningful opportunities for clients to build skills, confidence and experience and forms part of a coherent pathway towards greater independence and employment.

A key part of the role will be strengthening these progression pathways. You will build relationships with employers, training providers and other partners, while working across Providence Row's catering, gardening and volunteering programmes to create opportunities that reflect clients' aspirations, strengths and circumstances. Progression & Training Manager.

We are looking for someone with experience of supporting people facing barriers to employment and managing staff delivering employment support or progression services. You will be confident setting expectations, developing staff, monitoring performance and outcomes, building effective partnerships and addressing areas of underperformance.

Experience of supporting people experiencing homelessness, multiple disadvantage or other significant barriers to progression is also essential.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice

Interviews

Please note that we may interview on a rolling basis and therefore encourage early applications.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.