Programming Director - Six Senses London

InterContinental Hotels Group; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company in luxury hospitality is seeking a Programming Director for their London location. The role involves developing community engagement strategies, curating unique experiences, and managing events to enhance customer satisfaction. Ideal candidates will have extensive experience in luxury environments and strong interpersonal skills.

Qualifications

• At least 3 years’ experience in a similar role.
• Proven success in luxury hospitality environments.
• Fluent in English; additional languages preferred.

Responsibilities

• Develop and execute a pre-opening strategy.
• Curate in-person and hybrid experiences.
• Oversee budget allocation and resource planning.

Skills

Interpersonal skills

Communication skills

Customer service

Education

High school diploma or equivalent

Diploma/degree from a recognized hospitality school

Job description

Sustainability, Wellness, and Out of the Ordinary Experiences

At Six Senses, these pillars are at the core of everything we do. I will safeguard these pillars and ensure full knowledge and active participation in all our brand initiatives.

Duties and Responsibilities

As Programming Director, I will assume full responsibility for the efficient operation of the following:

1. Work closely with the Place Director to develop a pre-opening strategy, activating early community-building initiatives.
2. Design and deliver a holistic, purpose-driven programming journey, ensuring that every activation fosters deep engagement and a sense of belonging.
3. Curate both in-person and hybrid experiences, including live-streamed wellness sessions, exclusive digital content, and intimate in-club gatherings.
4. Implement insight-driven evaluation tools to refine and enhance experiences based on member and guest feedback and engagement patterns.
5. Oversee the management and execution of events, including content creation, organization, and administration through our CRM system.
6. Leverage personal and professional networks to source world-class talent, including wellness pioneers, artisans, chefs, musicians, and cultural innovators.
7. Collaborate with local artisans, sustainability advocates, and mindful living experts to reinforce community-driven, eco-conscious experiences.
8. Oversee budget allocation and resource planning, ensuring cost-effective operations without compromising quality.
9. Embody the Six Senses ethos of mindful living, personal well-being, and conscious leadership.

Qualifications

To execute the role of Programming Director, candidates must possess the required qualifications, technical skills, and experience in a similar role within luxury hospitality, with proven results, including:

• High school diploma or equivalent, with at least 3 years’ experience in a similar role and proven references. A diploma/degree from a recognized hospitality school is preferred.
• Demonstrated success in working within luxury hospitality or similar high-end service environments to deliver exceptional customer service and experiences.
• Excellent interpersonal and communication skills, with the ability to engage and build relationships.
• Fluent in English; additional languages are preferred.

All candidates must have the right to work in the UK; sponsorship is not available for this role.

This overview provides a general outline of the role and responsibilities of a Programming Director at Six Senses London. It is not an exhaustive list of duties and responsibilities inherent to the position.

Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment.