Workday Enterprise Systems Manager

The Francis Crick Institute; London; On-site; GBP 60,000 - 65,000; Full time

Job summary

The Francis Crick Institute is seeking a Workday Enterprise Systems Manager to lead the evolution of its Workday platform, aligning technology with business objectives. This role emphasizes innovation and requires strong Workday expertise, encompassing development, system integration, and team collaboration across various functions.

Benefits

Generous leave policy

Defined contribution pension scheme

24/7 GP consultation services

Childcare support allowance

Professional development opportunities

Qualifications

• Strong hands-on Workday development experience across modules.
• Demonstrable skills in system integration and change delivery.
• Familiarity with Agile methodologies and Workday security.

Responsibilities

• Ensure Workday aligns with business needs and IT objectives.
• Manage all aspects of Workday implementation and optimisation.
• Monitor and resolve complex BAU issues within the platform.

Skills

Workday development

System integration

Agile delivery methods

Job description

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Details of the role: Full-time, permanent position on Crick terms and conditions of employment.

Working pattern: Monday – Friday.

About us…

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.

About the role…

If you are an experienced Senior Workday Developer/Technology Lead and have strong Workday expertise and knowledge, this may be a great opportunity for you to join the team as a Workday Enterprise Systems Manager.

This role will play a key role within the IT Operations team, to ensure that Workday continues to provide value and ROI. Reporting to the Head of Enterprise Systems Change, you will own the technical development (enhancements and BAU), health, and integration of our Workday platform. This includes creating custom applications and PoCs where required and working closely with People, Finance (including Procurement/Sourcing), and ITO Teams. A focus on innovation, including development of automation and AI is key to this role.

You will be joining a team of enterprise systems colleagues working across functions to manage and enhance how Workday supports organisational processes and customer experience for colleagues.

What you will be doing

As a Workday Enterprise Systems Manager at the Crick, you will:

• Ensure Workday alignment with business needs and priorities, and IT strategic objectives (collaborating with colleagues in IT Operations (ITO) People and Finance) by capturing, assessing and prioritising improvements across People and Finance, ensuring agile sprints are delivered on time, within scope, and budget in line with business objectives. Manage competing demands from.
• Manage all aspects of the implementation, configuration, and optimisation of all Workday modules working with cross-functional colleagues to create the detailed designs, define technical specifications, and develop delivery plans.
• Ensure robust development practices, including coding standards, testing, and documentation, are following and continuously improved through regular lessons learned/ retrospective exercises, e.g. in accordance with ITIL best practices. Awareness of GDPR, considering and managing related risks.
• Monitor health, usage, and overall compliance of Workday and its applications
• Create and / or maintain internal technical documentation and manuals with regards to Workday processes and automation tasks
• Monitor and resolve escalated BAU issues, providing advanced technical troubleshooting, root cause analysis, and continuous improvement.

About you…

You will bring….

• Strong hands-on Workday development and configuration experience in one or more modules (e.g., HCM, Core HR, Financials, Absence, Security, Integrations) including using AI and automation. Solid understanding of business processes in.
• Demonstrable experience in system integration, platform development, and change delivery in an enterprise context. Knowledge of large-scale data uploads.
• Workday Security Model: Experience managing domains, security groups, and role-based access controls.
• Workday Integrations: Proficiency with EIBs, Core Connectors, Workday Web Services (WWS). API & Web Services: Understanding of REST/SOAP APIs, JSON, and XML for integration work.
• Change Control & QA: Experience with peer reviews, structured testing, deployment practices, and environment management.
• Familiarity with Agile or iterative delivery methods.
• Benchmarking & Innovation: Awareness of Workday roadmap, emerging features, and innovation opportunities.

To see the complete job description, click here for more information.

About Working at the Crick…

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture!

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
• We are collegial. We show respect for one another, work cooperatively and support the wider community.

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. If you need assistance with applying (i.e., would like to apply by phone or post) please email: [e-mail]

To find out more about life at the Crick click here.

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:

• Visas: Applicants for this role will be eligible for sponsorship to work in the UK
• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
• Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
• 24/7 GP consultation services.
• Occupational health services and mental health support programs.
• Eye care vouchers and discounted healthcare plans.
• Work-Life Balance:
• Childcare support allowance.
• Annual leave purchase options.
• Crick Networks offering diverse groups’ support, community and inclusive social events.
• Discounted gym memberships, bike-to-work scheme, and shopping discounts.
• Subsidised on-site restaurant and social spaces for team interaction.
• Development & Recognition: Comprehensive training, mentoring, and a pay structure with performance-linked progression.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Management, and Business Development

• Industries

  Non-profit Organizations, Fundraising, and Civic and Social Organizations

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