Community, Participation & Volunteering Manager

National Trust; Coventry; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Substantial pension scheme up to 10%

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Perks at work discounts

Holiday allowance up to 32 days + buy

Flexible working whenever possible

Employee assistance programme

Free parking at most Trust places

Job summary

The National Trust seeks a Senior Community, Participation and Volunteering Manager for the East Birmingham, Coventry and Solihull portfolio. The role focuses on inclusivity, outreach to underserved communities, and developing a vibrant volunteering offer across the portfolio.

You’ll join a new portfolio aligned to the strategy People and Nature Thriving, working with staff and partners to engage diverse audiences while managing weekend and bank holiday duties.

Qualifications

• Understanding of community engagement and participatory practice in different contexts
• Understanding of volunteer engagement and developing new approaches to volunteering
• Ability to think strategically, analyse data and insights, prioritise activities and engage diverse audiences
• Experience of partnership working and stakeholder engagement
• Experience delivering engagement programmes that respond to local needs
• Ability to build collaborative working relationships and coach others
• Experience managing grant-funded programmes
• Ability to engage with communities and partners beyond the property portfolio

Responsibilities

• Develop a plan for community participation across the portfolio and broaden outward engagement
• Explore positive, inclusive volunteering opportunities for Charterhouse and beyond
• Engage diverse communities, promote our work to new audiences and develop partnerships for growth
• Advocate for our work and secure external funds to support and grow activities
• Manage multiple priorities and delegate tasks to ensure progress and clarity

Skills

Community engagement

Volunteer engagement

Strategic thinking

Partnership development

Data analysis

Stakeholder engagement

Grant management

Coaching/mentoring

Job description

Summary

***INTERNAL APPLICANTS ONLY***

We're looking for a Senior Community, Participation and Volunteering Manager for the East Birmingham, Coventry and Solihull portfolio.

We're a new portfolio with a focus on the National Trust's strategic priority areas of Ending Unequal Access and Inspire Millions, so you'll join at an exciting time as we start to develop plans which rise to the ambitions of the National Trust's new strategy 'People and Nature Thriving', where we are aiming to reach 10m more people from currently underserved groups by 2025.

You'll lead the development of the Community, Participation and Volunteering offer across the portfolio and reach outwards into our local communities across East Birmingham, Coventry and Solihull to broaden our community participation and engagement with an emphasis on engaging underserved and underrepresented communities, building on the successes of the work delivered to date.

You'll be required to work regular weekends and bank holidays.

What it's like to work here

This is an exciting new role in an urban facing portfolio which encompasses Coventry Charterhouse, a medieval monastic house surrounded by acres of tranquil green space. Home to some of the finest examples of medieval and renaissance art in England, this Grade I listed, 14th century building has quite the story to share. Founded in 1381, Coventry Charterhouse has served many different purposes. From a 14th century monastery to a family home and later as a garden that produced exotic fruit for wealthy locals. It's location, close to Coventry city centre, means it has become a valued place for local people to spend time outdoors and discover Coventry's rich heritage

You'll work across the portfolio with a focus on reaching audiences beyond our places, where working in partnership will be key. You'll be part of the duty management rota where, you'll be responsible on the day for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint.

What you'll be doing

Working in collaboration with other portfolio team members, internal and external consultants, members of the local communities and wider external partners, you'll develop a plan for community, participation and involvement which is responsive to local needs. You'll work with the team to explore positive, inclusive and flexible volunteering opportunities for Charterhouse and beyond.

You'll be excited about the potential of our places to engage the diverse communities on our doorstep and more widely. And you'll be talking to a wide range of people and organisations, promoting our work to existing and new audiences and exploring how we can meet the needs of these local communities - supporting or developing programmes and partnerships and being part of networks where we achieve positive outcomes for our localities, whether that is led by us, communities or partners.

Thinking about the future, you'll advocate for our work and explore the possibilities for working in partnership with others to secure external funds to help support and grow our work.

You'll confidently manage multiple competing priorities during this dynamic period of change, while delegating tasks effectively to ensure progress and clarity.

Who we're looking for

To deliver this role successfully, you'll need:

• an understanding of community engagement and participatory practice, with experience of applying these approaches in different contexts
• an understanding of volunteer engagement alongside experience of developing new approaches to volunteering and increasing participation
• the ability to think strategically, analyse data and insights, prioritise activities and make informed decisions about engaging different audiences
• experience of partnership working and stakeholder engagement
• experience of developing and delivering engagement programmes and activities that respond to local audience and stakeholder needs
• the ability to build collaborative working relationships with leaders and wider teams, including coaching others to develop their confidence and capability in community engagement, participation and volunteering
• experience of developing and managing grant-funded programmes and initiatives
• the ability to engage with communities and partners beyond the property portfolio, including through local partnerships and outreach activities.

The package

The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme (for roles that meet the salary criteria)
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places