Programmes Engagement Manager

Hospice UK; Greater London; Hybrid; GBP 32,000 - 40,000; Full time

Benefits offered by this job

25 days holiday increasing

Matched pension up to 7%

Support for caring responsibilities

Family-friendly culture

Job summary

Hospice UK in London seeks a Programme Engagement Manager to bring our programmes, learning and impact to life. You’ll work with colleagues across Programmes and External Affairs to engage hospices and share learning across the sector.

You’ll develop and deliver engaging communications and engagement plans, create content and case studies, and connect with members across a diverse portfolio, including workforce, governance, and care transitions.

Qualifications

• Confident communicator with excellent writing and editorial skills.
• Ability to tailor content for different audiences and channels.
• Organised, proactive and able to manage multiple priorities.
• Strong relationship-building and collaborative working style.

Responsibilities

• Develop and deliver engagement plans and communications.
• Create and share engaging content and case studies.
• Engage hospices across programmes and external affairs.
• Build relationships with members and connect learning across the sector.

Job description

Salary: £36,000

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

For this role, we are looking for someone to work in our London office at least one day each week, alongside the team (currently on Thursdays).

Contractually this role is London-based.

Benefits:

• 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

Closing date for applications: Sunday 22 November at 23:59

Interview dates: Interviews will be virtually over MS Teams on Tuesday 1 December and Wednesday 2 December

Job Information

The Role

We’re looking for a Programmes Engagement Manager to help bring our programmes, learning and impact to life. This is a new role within our Programmes team, created as our portfolio of funded programmes grows. You’ll work closely with colleagues across Programmes and External Affairs to engage hospices in our work and make sure the learning from our programmes is seen, understood and shared across the hospice sector and beyond.

You’ll develop and deliver engaging communications and engagement plans, create and share compelling content and case studies, and help us find the best ways to connect with our members. You’ll work across a varied portfolio, including programmes focused on hospice workforce and governance, transition from children’s to adult hospice care, neurological conditions, frailty and improving care for people experiencing socio-economic disadvantage.

You’ll be a confident communicator with excellent writing and editorial skills, able to tailor content for different audiences and digital channels. You’ll be proactive and organised, with strong relationship-building skills and the ability to plan ahead while adapting to changing priorities. You’ll also be comfortable introducing new ways of working, bringing people with you and using initiative to find solutions.

You’ll join a passionate Programmes team that brings together expertise in project and event management, clinical care, evidence and evaluation. Your work will help us strengthen relationships with our members, share learning and good practice more effectively and, ultimately, contribute to better hospice care for patients and families across the UK.

About You

We’re looking for a confident and engaging communicator who can turn complex information into clear, accessible content for different audiences and channels. You’ll understand how thoughtful communications and engagement can build strong relationships, encourage participation and help share learning and impact.

You’ll be organised and proactive, with the ability to develop and deliver engagement plans, build productive relationships and work collaboratively across different teams. You’ll be comfortable introducing new ways of working, using your initiative to solve problems and adapting your approach when priorities or circumstances change.

You’ll bring excellent people skills, sound judgement and the ability to communicate with tact and diplomacy. You don’t need to have worked in the hospice sector before. We’re interested in the skills and potential you can bring, alongside a willingness to learn and build your understanding of our members and their work.

Most importantly, you’ll share our commitment to being inclusive, collaborative, compassionate and innovative, and bring those values to the way you work with colleagues, members and partners.

More information is available in the candidate information pack, which is available on our website to download.