Programmes Assistant (DA)

Warwick; Coventry; Hybrid; GBP 27,000 - 30,000; Part time

Job summary

University of Warwick’s School of Engineering is seeking an experienced administrative officer to support degree apprenticeship programmes. This permanent, 0.6 FTE role involves providing comprehensive administrative assistance to students and staff from recruitment through graduation.

You will handle student administration, book rooms, manage data, and support induction, enrolment, teaching weeks, and events. Occasional weekend work is required; campus-based in Coventry.

Qualifications

• General education to A Level standard or equivalent.
• Experience in an administrative role, ideally within Higher Education.
• Ability to deliver excellent customer service.
• Able to work independently and as part of a team.

Responsibilities

• Provide administrative support for degree apprenticeship programmes.
• Support administration for undergraduate and PGT programmes.
• Be the initial point of contact for student administration and routine tasks.
• Arrange rooms and refreshments, meetings, and filing/archive tasks; manage data input/output from university databases.
• Assist with apprentices induction, enrolment, teaching weeks, graduation and events; occasional weekend work.

Skills

Communication skills

Time management

Organisational skills

IT skills

Customer service

Education

A Level standard

Job description

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Hours: Part-time, 29.9 hours per week (0.6 FTE)

Full time Salary Range: £26,707 - £30,378 per annum

About the Role

Permanent position at 0.6 FTE; 21.9 hours per week. Previous candidates for this role need not apply.

The role is responsible for the provision of comprehensive administrative support to the degree apprenticeship programmes, supporting colleagues and students, on their journey from recruitment through to graduation.

You will provide administrative support for our degree apprenticeship courses within the School of Engineering, and support administration as required for our undergraduate and PGT programmes.

As well as being the initial point of contact for student administration and undertaking routine tasks, you will contribute and assist with preparation for apprentices induction, enrolment, block teaching weeks, graduation, award ceremonies and other student events.

You will also undertake routine administrative tasks including booking rooms and refreshments, arranging meetings, carrying out filing and archiving, data inputting and data extraction from university databases, photocopying and the collation and distribution of documentation as required to support the administration of the School's degree apprenticeship programmes.

To support the School at student events there is a requirement for occasional weekend working. Given the nature of this role, there is an expectation that the postholder will work several days in the office; exact working arrangements will be discussed and agreed with successful candidate.

About You

A good general education to A Level standard or equivalent, you will have experience of working in an administrative role ideally within Higher Education, understanding the priorities of the environment and need to deliver excellent customer service.

Your excellent communication skills will enable you to provide accurate advice and guidance on administrative processes or policies. You will have experience of dealing with senior members of staff and are trustworthy and discreet when dealing with confidential or sensitive matters.

You must be able to demonstrate excellent time management, organisation and judgement skills with the ability to deliver a varied workload to tight deadlines. You are able to work independently as well as part of a team. You are resourceful, self-motivated and proactive with the ability to work on your own initiative to find solutions to problems.

You have developed strong IT skills and use this to manipulate and present data and keep accurate records.

About the Department

The School of Engineering is one of the leading unified engineering schools in the UK.

We offer competitive salaries on a grading structure that provides annual incremental progression, plus a generous annual leave entitlement (26 days per annum for this role, plus four customary shut down days over Christmas, and eight statutory bank holidays). As well as competitive salaries we offer attractive pension schemes with excellent employer contributions, and various staff recognition awards. We are also committed to helping you to fulfil your potential through a range of career development opportunities.

This role is based in our Student Office team within the School of Engineering on the University’s campus in Coventry.

The School of Engineering is committed to the principles of the Athena SWAN Charter, which recognises work undertaken to address gender equality, representation and progression for all staff working in an academic environment. The School currently holds the Athena SWAN Gold award and the University holds an Institutional Silver award. Further information about the work of the School in relation to Athena SWAN can be found at the following link; Athena SWAN - School of Engineering - University of Warwick

Warwick is committedto building an organisation ofmutual respectanddignity, promoting awelcoming, diverse, and inclusive workingand learning environment. We recognise that everyone is different in a variety of visible and non-visible ways, and that those differences are to berecognised, respected, and valued. Where possible, we go beyond legislation to provide a place where everyone can thrive, supporting all staff to achieve their full potential. We aspire to remove economic, social, and cultural barriers that may otherwise prevent people from succeeding.

We therefore welcome and encourage applications from all communities regardless of culture, background, age, disability, sex/gender, gender identity or expression, ethnicity, religion/belief, or sexual or romantic orientation. To find out more about our social inclusion work at Warwick visit our webpages here .

Right to Work in the UK

We wish to advise applicants that this role is not eligible for sponsorship for a Skilled Worker visa. If you do not yet have the right to work in the UK you will need to check the UK Government Website to see if you are eligible to obtain the right to work in the UK through one of the other UK immigration routes before you make your application.