Programme Support Officer

NHS; Cwmbran; On-site; GBP 30,000 - 38,000; Full time

Job summary

An exciting opportunity is available for a Programme Support Officer within the Digital, Data & Technology Directorate at Aneurin Bevan University Health Board. This role involves supporting the implementation of digital projects, requiring strong communication and analytical skills in a healthcare environment. The position is fixed-term for 12 months and provides significant professional development opportunities.

Benefits

Flexible working

Paid mandatory training

Professional development opportunities

Qualifications

• Educated to Degree or equivalent with project experience.
• Excellent communication skills for stakeholder engagement.
• Experience in project implementation ideally within healthcare.

Responsibilities

• Support development and implementation of digital projects.
• Coordinate activities across multiple projects using PRINCE2 methodology.
• Communicate effectively with clinicians, managers, and stakeholders.

Skills

Project implementation

Communication

Analytical skills

Education

Degree or equivalent demonstrable knowledge & experience

PRINCE2 Foundation or equivalent work experience

Tools

Microsoft Office Suite

Microsoft 365 applications

Job description

Job summary

An exciting opportunity has arisen for a Programme Support officer within the Health Boards Digital, Data & Technology Directorate, Aneurin Bevan University Health Board (ABUHB).

ABUHB is an integrated, progressive and ambitious teaching and research organisation who are in the midst of delivering a major programme of change to transform healthcare for our patients and citizens. It has been pro-active in adopting and implementing new ways of working as part of its digital transformation.

ABUHB recognises now more than ever, that digital technology has become fundamental to the way we live our lives and to the health and care of our population and through this recognition, have developed the ABUHB Digital Strategy - Transformation through Digital.

As a member of the dynamic and innovative Digital, Data & Technology directorate, you will be a member of the programme & projects team. The projects you will work on form part of the electronic Prescribing and Medicines Administration Programme Name and will allow you to build on your current skills and experience and provide you with opportunities for personal and professional development.

You will work with a wide range of stakeholders from varying professions across the health board, other NHS and 3rd party organisation/suppliers. This will include the requirement to attend sites regularly, sometimes at short notice. If you are looking for a new challenge in a prosperous department then this role is for you.

Main duties of the job

The Programme Support Officer (PSO) will work within a digital programme team to support the development, implementation and evaluation of cross organisation complex digital projects. The PSO will work with key stakeholders, including clinicians, managers and other health board staff to support digital projects from initiation to completion.

Support the implementation of key digital programmes and projects in accordance with PRINCE2 methodology, you will assist the programme to co-ordinate, manage and service the activities across multiple projects.

The post holder will need experience of project implementation, have excellent communication skills and be willing and eager to learn and join a team of growing programme and project manager professionals.

Welsh and/or English speakers are equally welcome to apply.

This post is fixed term/secondment for 12 months due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation with a passion for caring. The health board provides an exceptional

workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Details Date posted

09 June 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£30,420 to £37,030 a year per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

040-AC177-0625

Job locations

Ty Gwent

Cwmbran

NP44 3HR

Job description Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

Job description Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

Person Specification Qualifications and Knowledge Essential

• Educated to Degree or equivalent demonstrable knowledge & experience
• Evidence of Continual Professional Development

Desirable

• PRINCE 2 Foundation or equivalent work experience and knowledge
• Experience of Microsoft Project

Experience Essential

• Experience of project implementation and monitoring ongoing projects ideally within healthcare environment
• Experience of communicating with all levels of professional staff and the public
• Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records
• Experience of operating Microsoft Office Suite and Microsoft 365 applications, such as Word, Excel, PowerPoint, SharePoint, Teams, Power BI
• Experience of producing management information reports
• Experience of managing finance systems e.g. budget monitoring

Desirable

• Experience of monitoring performance indicators
• Experience of actively tailoring project management methodologies
• Experience of working within P3O or PMO environments

Skills and Attributes Essential

• Ability to prepare and deliver presentations to a wide range of audience and disciplines.
• Articulate and professional in dealing with Health Board Managers, Clinicians and external organisations.
• The production of the appropriate literature required supporting large projects or change management initiatives.
• Demonstrable ability to communicate effectively using excellent communication skills, including strong report . Appreciation of Risk . Ability to speak Welsh . Application Form . Interview . References writing.
• Ability to write performance reports.
• Ability to organise multi-disciplinary meeting and events including minute taking
• Strong analytical skills to develop, read, interpret and disseminate complex information to others
• Experienced in the production of high-quality project documentation including Business Cases and Project Plans
• Excellent communications skills both verbal and written
• Good interpersonal skills
• Ability to lead and work well in a team environment but able to work on his/her own initiative
• Highly motivated and able to work to deadlines
• Willingness to learn new skills where appropriate and have a flexible approach to work
• Ability to work effectively in a highly complex and continually changing environment
• Ability to work under pressure to demanding timelines
• Attention to detail

Desirable

• Appreciation of Risk
• Welsh Language Skills are desirable level 1 in understanding, speaking, reading, and writing in Welsh
• Ability to "broad scan" to keep abreast of developments in the Health Care Sector

Other Essential

• Ability to work at multiple sites and travel between sites

Person Specification Qualifications and Knowledge Essential

• Educated to Degree or equivalent demonstrable knowledge & experience
• Evidence of Continual Professional Development

Desirable

• PRINCE 2 Foundation or equivalent work experience and knowledge
• Experience of Microsoft Project

Experience Essential

• Experience of project implementation and monitoring ongoing projects ideally within healthcare environment
• Experience of communicating with all levels of professional staff and the public
• Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records
• Experience of operating Microsoft Office Suite and Microsoft 365 applications, such as Word, Excel, PowerPoint, SharePoint, Teams, Power BI
• Experience of producing management information reports
• Experience of managing finance systems e.g. budget monitoring

Desirable

• Experience of monitoring performance indicators
• Experience of actively tailoring project management methodologies
• Experience of working within P3O or PMO environments

Skills and Attributes Essential

• Ability to prepare and deliver presentations to a wide range of audience and disciplines.
• Articulate and professional in dealing with Health Board Managers, Clinicians and external organisations.
• The production of the appropriate literature required supporting large projects or change management initiatives.
• Demonstrable ability to communicate effectively using excellent communication skills, including strong report . Appreciation of Risk . Ability to speak Welsh . Application Form . Interview . References writing.
• Ability to write performance reports.
• Ability to organise multi-disciplinary meeting and events including minute taking
• Strong analytical skills to develop, read, interpret and disseminate complex information to others
• Experienced in the production of high-quality project documentation including Business Cases and Project Plans
• Excellent communications skills both verbal and written
• Good interpersonal skills
• Ability to lead and work well in a team environment but able to work on his/her own initiative
• Highly motivated and able to work to deadlines
• Willingness to learn new skills where appropriate and have a flexible approach to work
• Ability to work effectively in a highly complex and continually changing environment
• Ability to work under pressure to demanding timelines
• Attention to detail

Desirable

• Appreciation of Risk
• Welsh Language Skills are desirable level 1 in understanding, speaking, reading, and writing in Welsh
• Ability to "broad scan" to keep abreast of developments in the Health Care Sector

Other Essential

• Ability to work at multiple sites and travel between sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Aneurin Bevan University Health Board

Address

Ty Gwent

Cwmbran

NP44 3HR

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)

Employer details Employer name

Aneurin Bevan University Health Board

Address

Ty Gwent

Cwmbran

NP44 3HR

Employer's website

https://abuhb.nhs.wales/ (Opens in a new tab)