Programme Support Officer

Aneurin Bevan University Health Board; Cwmbran; On-site; GBP 24,000 - 32,000; Full time

Job summary

An exciting opportunity has arisen for a Programme Support Officer within the Health Board's Digital, Data & Technology Directorate. This role involves supporting digital projects, working with various stakeholders in a dynamic environment to enhance healthcare services through technology. The position is fixed term for 12 months and ideal for individuals looking for professional development in project management.

Benefits

Flexible working

Extensive training and development opportunities

Paid mandatory training

Occupational health support

Qualifications

• Experience in project implementation ideally within a healthcare environment.
• Excellent communication skills with the ability to deal with confidential data.
• Ability to work effectively in a complex and changing environment.

Responsibilities

• Support development and implementation of digital projects in healthcare.
• Work with stakeholders to monitor and manage ongoing projects.
• Assist in delivering presentations and producing management reports.

Skills

Project Implementation

Communication

Analytical Skills

Attention to Detail

Education

Educated to Degree level or equivalent

Evidence of Continual Professional Development

Tools

Microsoft Office Suite

Microsoft Project

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments needed. Please either contact the recruiting manager named in the job advert or alternatively contact the Aneurin Bevan University Health Board recruitment team on 01495 745805 option 3.

If you are successful at interview for this post, you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time. Therefore, we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Aneurin Bevan University Health Board support flexible working.

Please be advised that there is a temporary top up for Bands 2 and 3 to reflect the incorporation of the top up to the living wage of £12.60 per hour - £24,638 per annum.

This temporary top up will be in place until the annual pay uplift for 2025/26 is confirmed.

Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.

Job Overview

An exciting opportunity has arisen for a Programme Support officer within the Health Boards Digital, Data & Technology Directorate, Aneurin Bevan University Health Board (ABUHB).

ABUHB is an integrated, progressive and ambitious teaching and research organisation who are in the midst of delivering a major programme of change to transform healthcare for our patients and citizens. It has been pro-active in adopting and implementing new ways of working as part of its digital transformation.

ABUHB recognises now more than ever, that digital technology has become fundamental to the way we live our lives and to the health and care of our population and through this recognition, have developed the ABUHB Digital Strategy – Transformation through Digital.

As a member of the dynamic and innovative Digital, Data & Technology directorate, you will be a member of the programme & projects team. The projects you will work on form part of the electronic Prescribing and Medicines Administration Programme Name and will allow you to build on your current skills and experience and provide you with opportunities for personal and professional development.

You will work with a wide range of stakeholders from varying professions across the health board, other NHS and 3rd party organisation/suppliers. This will include the requirement to attend sites regularly, sometimes at short notice. If you are looking for a new challenge in a prosperous department then this role is for you.

Main duties of the job

The Programme Support Officer (PSO) will work within a digital programme team to support the development, implementation and evaluation of cross organisation complex digital projects. The PSO will work with key stakeholders, including clinicians, managers and other health board staff to support digital projects from initiation to completion.

Support the implementation of key digital programmes and projects in accordance with PRINCE2 methodology, you will assist the programme to co-ordinate, manage and service the activities across multiple projects.

The post holder will need experience of project implementation, have excellent communication skills and be willing and eager to learn and join a team of growing programme and project manager professionals.

Welsh and/or English speakers are equally welcome to apply.

This post is fixed term/secondment for 12 months due to maternity cover. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Working for our organisation

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation with a passion for caring. The health board provides an exceptional

workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.

Qualifications And Knowledge

Essential criteria

• Educated to Degree or equivalent demonstrable knowledge & experience
• Evidence of Continual Professional Development
  
  

Desirable criteria

• PRINCE 2 Foundation or equivalent work experience and knowledge
• Experience of Microsoft Project
  
  

Experience

Essential criteria

• Experience of project implementation and monitoring ongoing projects ideally within healthcare environment
• Experience of communicating with all levels of professional staff and the public
• Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records
• Experience of operating Microsoft Office Suite and Microsoft 365 applications, such as Word, Excel, PowerPoint, SharePoint, Teams, Power BI
• Experience of producing management information reports
• Experience of managing finance systems e.g. budget monitoring
  
  

Desirable criteria

• Experience of monitoring performance indicators
• Experience of actively tailoring project management methodologies
• Experience of working within P3O or PMO environments
  
  

Skills and Attributes

Essential criteria

• Ability to prepare and deliver presentations to a wide range of audience and disciplines.
• Articulate and professional in dealing with Health Board Managers, Clinicians and external organisations.
• The production of the appropriate literature required supporting large projects or change management initiatives.
• Demonstrable ability to communicate effectively using excellent communication skills, including strong report
• Appreciation of Risk
• Ability to speak Welsh
• Application Form
• Interview
• References writing.
• Ability to write performance reports.
• Ability to organise multi-disciplinary meeting and events including minute taking
• Strong analytical skills to develop, read, interpret and disseminate complex information to others
• Experienced in the production of high-quality project documentation including Business Cases and Project Plans
• Excellent communications skills both verbal and written
• Good interpersonal skills
• Ability to lead and work well in a team environment but able to work on his/her own initiative
• Highly motivated and able to work to deadlines
• Willingness to learn new skills where appropriate and have a flexible approach to work
• Ability to work effectively in a highly complex and continually changing environment
• Ability to work under pressure to demanding timelines
• Attention to detail
  
  

Desirable criteria

• Appreciation of Risk
• Welsh Language Skills are desirable level 1 in understanding, speaking, reading, and writing in Welsh
• Ability to “broad scan” to keep abreast of developments in the Health Care Sector
  
  

Other

Essential criteria

• Ability to work at multiple sites and travel between sites