Programme Operations & Partnerships Lead

Reed; East Midlands; On-site; GBP 31,000 - 35,000; Full time

Benefits offered by this job

25 days annual leave (pro-rata for PT)

Reed Pension Scheme

Leadership training opportunities

Personal & Professional Development

Bi-annual pay reviews

More benefits on Reed site

Job summary

Reed in Partnership seeks a Programme Co-ordinator to drive contract delivery with strong stakeholder engagement, QA processes and compliance oversight. You will coordinate across operational teams, partners and support functions to ensure accurate, timely services and robust audit trails.

The role offers a generous base salary (£31,000 to £35,000, full-time, pro-rata for part-time) with flexible working options and development opportunities within the Employability division.

Qualifications

• Experience in a contract-driven, target-focused environment.
• Experience in stakeholder engagement and partnership working.
• Experience in administrative coordination and management information reporting.
• Experience in quality assurance, compliance monitoring or audit activities.
• Experience maintaining accurate records and database systems.
• Strong knowledge of Microsoft Office applications, particularly Excel.
• A minimum of two A-Levels or an equivalent Level three Diploma.
• GCSE English Language at a minimum of Grade B (or equivalent Level two qualification). OR achievement of a Level two in Literacy Assessment at interview stage.

Responsibilities

• Take ownership: maintain accurate participant, stakeholder and programme records; monitor activity; produce and analyse management information; coordinate actions from audits and reviews; maintain documentation.
• Work with partners and stakeholders: develop relationships with local stakeholders and referral partners; respond to enquiries; coordinate stakeholder meetings and events; identify referral opportunities and partnership initiatives; collaborate with teams to address gaps in local provision.
• Being fair, open, and honest: undertake quality assurance reviews; identify trends and risks; provide feedback for service improvement; support quality improvement actions; maintain audit trails; assist for commissioner audits and inspections.

Skills

Stakeholder engagement

Continuous improvement

Quality assurance

Administrative coordination

Microsoft Excel

Education

Two A-Levels or Level 3 Diploma

GCSE English Language (Grade B)

Tools

Microsoft Office Suite

Job description

Reed in Partnership seeks a Programme Co-ordinator to drive contract delivery with strong stakeholder engagement, QA processes and compliance oversight. You will coordinate across operational teams, partners and support functions to ensure accurate, timely services and robust audit trails.

The role offers a generous base salary (£31,000 to £35,000, full-time, pro-rata for part-time) with flexible working options and development opportunities within the Employability division.