Programme Manager

Cardiff and Vale University Health Board; United Kingdom; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

Generous annual leave

NHS Pension Scheme

Learning and development culture

Job summary

NHS Blood and Transplant is seeking a Programme Manager to lead the delivery of complex, high-value projects and programmes within the Digital Data & Technology Services (DDTS) directorate. You will work across the organisation, translating strategy into delivery plans and ensuring benefits are realised.

This hybrid role requires strong stakeholder engagement, governance and risk management skills, with a track record in public-sector change programmes and line management.

Qualifications

• Significant experience leading complex change programmes with demonstrable benefits.
• Experience in developing business cases using the Five Case Model.
• Experience of risk/issue management, governance, and assurance processes.
• Experience of stakeholder engagement and communications planning at senior levels.
• Experience of line management, including performance management and staff development.
• Experience of budgets and procurement in a public-sector context.
• Experience of benefits realisation and change management in complex environments.

Responsibilities

• Lead the scoping, definition, and planning of complex projects and programmes, translating strategic objectives into clear delivery plans.
• Be accountable for the full programme/project lifecycle, applying NHSBT standards and P3M methodology to ensure delivery on time, within budget, and to quality requirements.
• Manage allocated financial, human, and technical resources to achieve programme outcomes and strategic objectives.
• Lead day-to-day programme delivery, including planning, budgeting, risk and dependency management, business readiness, lessons learned, and stakeholder engagement.
• Provide structure, visibility, and focus across delivery activities, supporting progress in complex environments.
• Drive the identification, tracking, and realisation of programme and project benefits, ensuring measurable value and strategic impact for NHSBT, donors, and patients.
• Provide leadership and guidance to multi-disciplinary teams within a matrix structure, promoting collaboration, performance, capability development, and innovation, including line management where required.
• Oversee the delivery of complex projects and programmes, ensuring achievement of key milestones, budgets, and quality standards.

Skills

Stakeholder engagement

Risk management

Budget management

Programme management

Public sector experience

Line management

Job description

The successful applicant will be joining a diverse and highly skilled team of programme & project management professionals within Digital Data & Technology Services (DDTS), working in a busy, rewarding and challenging environment. You will lead either large complex projects or a smaller programme. DDTS manages a wide portfolio of complex and often high-risk projects and programmes. This role plays a critical part in managing inputs and building strong relationships across the business throughout the full lifecycle. You will be joining the organisation at a time of challenge but also great excitement, youll help shape decisions and implement changes which will further improve the life-saving services we provide. Using your programme and project management expertise, you will play a key role in driving change and delivery whilst being a part of a proactive and collaborative team making a real impact. Working within the DDTS directorate, you will engage with a wide range of stakeholders, using your skills to drive performance, support transformation, and deliver real impact., As a Programme Manager, the post holder will lead the delivery of complex, high-value projects and programmes aligned to NHSBT's strategic objectives, ensuring successful outcomes and benefits are delivered within agreed time, cost, and quality parameters. The post holder will:

• Lead the scoping, definition, and planning of complex projects and programmes, translating strategic objectives into clear delivery plans.
• Be accountable for the full programme/project lifecycle, applying NHSBT standards and P3M methodology to ensure delivery on time, within budget, and to quality requirements.
• Manage allocated financial, human, and technical resources to achieve programme outcomes and strategic objectives.
• Lead day-to-day programme delivery, including planning, budgeting, risk and dependency management, business readiness, lessons learned, and stakeholder engagement.
• Provide structure, visibility, and focus across delivery activities, supporting progress in complex environments.
• Drive the identification, tracking, and realisation of programme and project benefits, ensuring measurable value and strategic impact for NHSBT, donors, and patients.
• Provide leadership and guidance to multi-disciplinary teams within a matrix structure, promoting collaboration, performance, capability development, and innovation, including line management where required.
• Oversee the delivery of complex projects and programmes, ensuring achievement of key milestones, budgets, and quality standards., What we offer:
• Hybrid working arrangements - As NHSBT operates nationally, this role is classified as a hybrid position. You will undertake the majority of your duties from home and be assigned to the NHSBT centre closest to your home address. This approach provides greater flexibility to help balance work and personal commitments. Due to the travel requirements of the role, you will also be expected to travel and work from other NHSBT locations as required including occasional irregular hours and overnight stays where required, with prior notice
• Flexible working options - we promote flexible working where the role allows. We're happy to discuss what flexibility might look like for you.
• Generous annual leave - 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years' service and to 33 days after 10 years.
• Inclusive pension scheme - the NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns). Further details and outline of benefits can be found at: http://www.nhsbsa.nhs.uk/information-about-nhs-pensions
• Supportive learning culture - we've fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It's open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
• Health and wellbeing support - we offer confidential services including occupational health, employee assistance programme, and wellbeing resources. Our support is available to all colleagues and we endeavour to provide tailored workplace adjustments where possible. Masters degree in a relevant discipline or equivalent senior-level experience.
• Programme Management qualification, e.g., MSP Practitioner or MSP advanced practitioner or with equivalent experience
• Project Management qualification, e.g APM Registered Project Professional, or Major Projects Leadership Academy, PRINCE 2
• Risk Management qualification (e.g., MoR) or equivalent experience.
• Better Business Cases (Five Case Model) training or equivalent., Significant experience leading complex change programmes and specialist projects with demonstrable benefits delivered.
• Extensive experience as a Programme Manager, with a proven track record of overseeing the end-to-end delivery of complex specialist programmes.
• Experience of developing business cases using the Five Case Model and navigating public-sector approvals.
• Proven track record in risk and issue management, governance, and assurance processes.
• Experience of stakeholder engagement and communications planning at senior levels.
• Experience of line management, including performance management and staff development.
• Experience of managing budgets and procurement processes in a public-sector context.
• Experience of benefits realisation and change management in complex environments.
• It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, youll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary- donate blood, blood products, organs, tissues, or stem cells to save someone in need.