Programme Manager: Complex Change & Benefits Delivery

Cardiff and Vale University Health Board; United Kingdom; Hybrid; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Hybrid working

Flexible working

Generous annual leave

NHS Pension Scheme

Learning and development culture

Job summary

NHS Blood and Transplant is seeking a Programme Manager to lead the delivery of complex, high-value projects and programmes within the Digital Data & Technology Services (DDTS) directorate. You will work across the organisation, translating strategy into delivery plans and ensuring benefits are realised.

This hybrid role requires strong stakeholder engagement, governance and risk management skills, with a track record in public-sector change programmes and line management.

Qualifications

• Significant experience leading complex change programmes with demonstrable benefits.
• Experience in developing business cases using the Five Case Model.
• Experience of risk/issue management, governance, and assurance processes.
• Experience of stakeholder engagement and communications planning at senior levels.
• Experience of line management, including performance management and staff development.
• Experience of budgets and procurement in a public-sector context.
• Experience of benefits realisation and change management in complex environments.

Responsibilities

• Lead the scoping, definition, and planning of complex projects and programmes, translating strategic objectives into clear delivery plans.
• Be accountable for the full programme/project lifecycle, applying NHSBT standards and P3M methodology to ensure delivery on time, within budget, and to quality requirements.
• Manage allocated financial, human, and technical resources to achieve programme outcomes and strategic objectives.
• Lead day-to-day programme delivery, including planning, budgeting, risk and dependency management, business readiness, lessons learned, and stakeholder engagement.
• Provide structure, visibility, and focus across delivery activities, supporting progress in complex environments.
• Drive the identification, tracking, and realisation of programme and project benefits, ensuring measurable value and strategic impact for NHSBT, donors, and patients.
• Provide leadership and guidance to multi-disciplinary teams within a matrix structure, promoting collaboration, performance, capability development, and innovation, including line management where required.
• Oversee the delivery of complex projects and programmes, ensuring achievement of key milestones, budgets, and quality standards.

Skills

Stakeholder engagement

Risk management

Budget management

Programme management

Public sector experience

Line management

Job description

NHS Blood and Transplant is seeking a Programme Manager to lead the delivery of complex, high-value projects and programmes within the Digital Data & Technology Services (DDTS) directorate. You will work across the organisation, translating strategy into delivery plans and ensuring benefits are realised.

This hybrid role requires strong stakeholder engagement, governance and risk management skills, with a track record in public-sector change programmes and line management.