Programme Director, Education Transformation Leader

Capita Business Services

Northern Ireland

Hybrid

GBP 90,000 - 140,000

Full time

3 days ago

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Benefits offered by this job

Competitive salary

23 days holiday (rising to 27)

Volunteer day

Company pension

Cycle2work

Staff discounts

Employee networks

Job summary

Capita is seeking a Programme Director to lead the Education Network Northern Ireland (ENNI) programme, ensuring delivery, governance and strategic leadership. You will oversee contracted obligations, transformation initiatives and customer outcomes, guiding senior stakeholders and cross‑functional teams to meet timelines, quality standards and budget.

You will manage governance, RAID, change control, and escalation, build trusted relationships with the Education Authority and partners, and

Qualifications

Experience leading large-scale managed services programmes.
Delivery in regulated/public sector environments.
Executive-level stakeholder management and communication.

Responsibilities

Lead end-to-end delivery of the ENNI programme and associated projects.
Maintain the integrated programme roadmap, plan, dependencies and delivery strategy.
Provide leadership to project managers, PMO resources and multidisciplinary delivery teams.
Own programme governance, reporting, assurance, RAID, change control and escalation.
Lead recovery planning where delivery, timelines or customer commitments are at risk.
Build trusted relationships with senior Education Authority, partner and Capita stakeholders.
Maintain oversight of budgets, forecasts, commercial performance and contractual obligations.
Drive a culture of professionalism, ownership, collaboration and continuous improvement.