Programme Director

Capita; Antrim; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Capita is recruiting a Programme Director to lead the Education Network Northern Ireland (ENNI) programme. The role combines strategic leadership with accountable delivery, governance and timely execution of large, complex initiatives in a public sector environment.

Based in Northern Ireland, the role is predominantly home-based with occasional travel to the Antrim office. Capita is committed to diversity and inclusion and welcomes applicants from all backgrounds.

Qualifications

• Significant experience leading large-scale managed services or complex change programmes.
• Delivery success in regulated, public sector or similarly complex environments.
• Strong governance, risk, financial and commercial management capability.
• Experience leading multidisciplinary teams and managing third-party suppliers.
• Credible executive-level communication, negotiation and stakeholder management skills.
• Ability to turn complex delivery challenges into clear decisions, recovery actions and measurable outcomes.

Responsibilities

• Lead end-to-end delivery of the ENNI programme and associated projects.
• Maintain the integrated programme roadmap, plan, dependencies and delivery strategy.
• Provide leadership to project managers, PMO resources and multidisciplinary delivery teams.
• Own programme governance, reporting, assurance, RAID, change control and escalation.
• Lead recovery planning where delivery, timelines or customer commitments are at risk.
• Build trusted relationships with senior Education Authority, partner and Capita stakeholders.
• Maintain oversight of budgets, forecasts, commercial performance and contractual obligations.
• Drive a culture of professionalism, ownership, collaboration and continuous improvement.

Skills

Governance

Stakeholder management

Budget management

Change delivery

Leadership

Programme governance

Job description

The Programme Director is accountable for the successful delivery, governance and strategic leadership of the Education Network Northern Ireland (ENNI) programme. The role ensures contractual commitments, transformation initiatives, service improvements and customer outcomes are delivered safely, effectively and in line with agreed timelines, quality standards and budget. Job title: Programme Director Job Description: This role is based in Northern Ireland. The role is predominantly home-based but should you need to go into the office, you’ll attend our Antrim location. We’re truly committed to building a diverse and representative workforce and as part of our strategic plans we are aiming to accelerate gender and ethnic representation in leadership. As such we would particularly welcome applications from people who are female and/or are from Black, Asian and other ethnic minority backgrounds

What you’ll be doing

• Lead end-to-end delivery of the ENNI programme and associated projects.
• Maintain the integrated programme roadmap, plan, dependencies and delivery strategy.
• Provide leadership to project managers, PMO resources and multidisciplinary delivery teams.
• Own programme governance, reporting, assurance, RAID, change control and escalation.
• Lead recovery planning where delivery, timelines or customer commitments are at risk.
• Build trusted relationships with senior Education Authority, partner and Capita stakeholders.
• Maintain oversight of budgets, forecasts, commercial performance and contractual obligations.
• Drive a culture of professionalism, ownership, collaboration and continuous improvement.

What we’re looking for

Essential

• Significant experience leading large-scale managed services, technology transformation or complex change programmes.
• Demonstrable delivery success within regulated, public sector or similarly complex environments.
• Strong programme governance, risk, financial and commercial management capability.
• Experience leading multidisciplinary teams and managing third-party suppliers.
• Credible executive-level communication, negotiation and stakeholder management skills.
• Ability to turn complex delivery challenges into clear decisions, recovery actions and measurable outcomes.

Desirable

• Experience within education, government or large outsourced service environments.
• MSP Practitioner, PRINCE2 Practitioner, Agile, PMP or equivalent programme management qualification.
• Experience of major transition, transformation, service modernisation or customer recovery.

About ENNI

ENNI is the core education technology managed service currently delivered by Capita for the Education Authority in Northern Ireland. The service supports schools and the wider education technology environment while the account also manages substantial change, lifecycle, commercial, governance and transition activity.

What’s in it for you?

• Competitive salary, dependent on experience, plus bonus.
• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Auto-enrolment to our company pension, life assurance, a cycle2work scheme
• 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform
• Unlock Your Potential with Capita
• At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering exciting opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose Customer first, always Fearless innovation Achieve together Everyone is valued

Equal Opportunities

Equal Opportunities At Capita, we’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you’d like to discuss any adjustments you might need during your recruitment process. Please email [e-mail] or call 07784 237318 and we’ll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - [e-mail]

Location: Home Based - NI , United Kingdom

Time Type: Full time

Contract Type: Permanent

Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries. We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.